Iowa › Wapello County › Ottumwa
Good Samaritan - Ottumwa
2035 Chester Avenue, Ottumwa, IA 52501
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Good Samaritan - Ottumwa is a Non-profit, corporation nursing home in Ottumwa, Iowa, certified for 126 beds and caring for about 103 residents a day.
CMS gives it 2 of 5 stars overall, below the Iowa median of 3; the health inspection rating is 2, staffing 4 and quality measures 4.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (17, 7, 20 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 34.9 per 100 beds, more than the state median of 27.5.
CMS lists 2 penalties in the period covered: fines totalling $92K.
Reported nurse staffing is 3.6 hours per resident per day (0.8 RN), close to the Iowa median of 3.7; nursing staff turnover is 31.2%.
Compared with county, state and nation
| Measure | This facility | Wapello Co. median | Iowa median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 44 | 18 | 16 | 28.7 |
| Citations per 100 beds | 34.9 | 30.0 | 27.5 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 31.2% | 31.2% | 41.9% | 45.8% |
| Fines listed | $91,569 | $8,999 | $0 | — |
County and state figures are medians across facilities (3 in the county, 387 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Iowa average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 10 Oct 2024.
Severity mix: G ×3 D ×34 E ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Jun 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | E | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 4 Jun 2026 |
| 3 Jun 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 4 Jun 2026 |
| 4 Dec 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 15 Dec 2025 |
| 4 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 8 Dec 2025 |
| 4 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Dec 2025 |
| 3 Sep 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 15 Sep 2025 |
| 3 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Sep 2025 |
| 3 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 15 Sep 2025 |
| 10 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 23 Oct 2024 |
| 10 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 23 Oct 2024 |
| 10 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 23 Oct 2024 |
| 10 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 23 Oct 2024 |
| 10 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Oct 2024 |
| 10 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 23 Oct 2024 |
| 10 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 23 Oct 2024 |
| 22 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 17 Jun 2024 |
| 22 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 17 Jun 2024 |
| 24 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 12 Oct 2023 |
| 24 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 12 Oct 2023 |
| 24 Aug 2023 | F0574 | The resident has the right to receive notices in a format and a language he or she understands. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 24 Aug 2023 |
| 24 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 24 Aug 2023 |
| 24 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 12 Oct 2023 |
| 24 Aug 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 12 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Oct 2024 | Fine | $35,968 | |
| 24 Aug 2023 | Fine | $55,601 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Iowa average. Turnover: nursing staff 31.2%, RNs 23.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Iowa median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.2% | 16.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.8% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.0% | 15.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.1% | 18.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: The Evangelical Lutheran Good Samaritan Society. Chain: Good Samaritan Society (92 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Sanford | 5% or greater direct ownership interest | 100% | 01/01/2019 |
| The Evangelical Lutheran Good Samaritan Society | Operational/managerial control | NOT APPLICABLE | 01/01/2019 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Wapello County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Accura Healthcare of Ottumwa | Ottumwa | 60 | 4 | 4 | 4 | 6 | 10.0 | — | 25 Sep 2025 |
| Ridgewood Specialty Care | Ottumwa | 60 | 3 | 3 | 4 | 18 | 30.0 | $9K | 22 Dec 2025 |
All 3 facilities in Wapello County
Questions and answers
How many deficiencies has Good Samaritan - Ottumwa been cited for?
44 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Iowa median is 16 per facility.
Has Good Samaritan - Ottumwa been fined?
Yes. CMS lists fines totalling $92K in the period covered.
How does staffing at Good Samaritan - Ottumwa compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Iowa median of 3.7 and a national average of 3.9.
Who operates Good Samaritan - Ottumwa?
It is part of the Good Samaritan Society chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Sanford and The Evangelical Lutheran Good Samaritan Society. Individual owners and managers are not listed on this site.
When was Good Samaritan - Ottumwa last inspected?
The most recent survey or investigation in the CMS record is dated 3 Jun 2026; the most recent standard health survey was 4 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.