Elder Care Record

Texas › Bell County › Harker Heights

Harker Heights Nursing & Rehabilitation

415 Indian Oaks Dr, Harker Heights, TX 76548

CCN 675909 · For-profit, corporation · 199 certified beds · chain Touchstone Communities

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Harker Heights Nursing & Rehabilitation, in Harker Heights, Texas, is certified for 199 beds under for-profit, corporation ownership and belongs to the Touchstone Communities chain.

CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 49 health deficiencies across the three most recent survey cycles (14, 19, 16 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 24.6 per 100 beds, about the same as the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $65K.

Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Texas median of 3.3; nursing staff turnover is 55.9%.

49health deficiencies, 3 survey cycles3 at actual harm or worse
$65Kfines listed by CMS2 penalties in period
3.4nurse hours per resident per daystate median 3.3
69%occupancy (residents ÷ beds)137 residents a day

Compared with county, state and nation

MeasureThis facilityBell Co. medianTexas medianUS average
Overall star rating1233.0
Health citations, 3 cycles49282528.7
Citations per 100 beds24.624.622.526.8
Total nurse hours per resident day3.43.33.33.9
RN hours per resident day0.40.40.40.7
Nursing staff turnover55.9%55.6%52.1%45.8%
Fines listed$64,760$19,240$16,801—

County and state figures are medians across facilities (16 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)14
Cycle 219
Cycle 316

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 7 Feb 2025.

Severity mix: J ×2 K ×1 D ×27 E ×16 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation12 Jun 2026
11 Jun 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation12 Jun 2026
17 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation18 May 2026
16 Apr 2026F0814Dispose of garbage and refuse properly.FStandard survey17 Apr 2026
16 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey17 Apr 2026
16 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey17 Apr 2026
16 Apr 2026F0610Respond appropriately to all alleged violations.DStandard survey17 Apr 2026
16 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey17 Apr 2026
16 Apr 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Apr 2026
26 Mar 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation27 Mar 2026
28 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation2 Mar 2026
18 Nov 2025F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint investigation20 Nov 2025
16 Sep 2025F0926Have policies on smoking.DComplaint investigation17 Sep 2025
11 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation12 Aug 2025
3 Jul 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation7 Jul 2025
3 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation7 Jul 2025
14 Feb 2025F0697Provide safe, appropriate pain management for a resident who requires such services.EComplaint investigation17 Feb 2025
7 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey10 Feb 2025
7 Feb 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.FStandard survey10 Feb 2025
7 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey10 Feb 2025
7 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation10 Feb 2025
7 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Feb 2025
7 Feb 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Feb 2025
7 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Feb 2025
7 Feb 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey10 Feb 2025
7 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey10 Feb 2025
3 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation5 Feb 2025
5 Dec 2024F0760Ensure that residents are free from significant medication errors.KComplaint investigation6 Dec 2024
5 Dec 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation6 Dec 2024
5 Dec 2024F0680Ensure the activities program is directed by a qualified professional.EComplaint investigation6 Dec 2024
29 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation31 Oct 2024
29 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation31 Oct 2024
29 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation31 Oct 2024
29 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation31 Jan 2024
29 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey31 Jan 2024
29 Dec 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey31 Jan 2024
29 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey31 Jan 2024
29 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey31 Jan 2024
29 Dec 2023F0880Provide and implement an infection prevention and control program.EStandard survey31 Jan 2024
29 Dec 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey31 Jan 2024
29 Dec 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey31 Jan 2024
29 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey31 Jan 2024
29 Dec 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey31 Jan 2024
13 Dec 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation13 Dec 2023
13 Dec 2023F0610Respond appropriately to all alleged violations.DComplaint investigation14 Dec 2023
13 Dec 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation14 Dec 2023
26 Oct 2023F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation24 Nov 2023
22 Sep 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation19 Oct 2023
1 Sep 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation27 Sep 2023

Penalties

DateTypeAmountDetail
7 Feb 2025Fine$12,441
5 Dec 2024Fine$52,319

Staffing

Total nursing3.4 h
Nurse aides2.33 h
LPN0.66 h
RN0.42 h
Weekend total3.09 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 55.9%, RNs 56.3%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.6%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.7%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.0%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.0%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Uvalde County Hospital Authority. Chain: Touchstone Communities (25 facilities).

OrganisationRole in the CMS recordInterestSince
Keybank National Association5% or greater mortgage interestNOT APPLICABLE05/01/2024
International Bank of Commerce5% or greater security interestNOT APPLICABLE05/01/2024
Touchstone Strategies - Harker Heights LLCOperational/managerial controlNOT APPLICABLE05/01/2024
Aegis Therapies, Inc.Adp of the snfNOT APPLICABLE05/01/2024
Alamo Advisors LPAdp of the snfNOT APPLICABLE05/01/2024
Carvajal Pharmacy LTCAdp of the snfNOT APPLICABLE05/01/2024
H-C Associates, Ltd.Adp of the snfNOT APPLICABLE05/01/2024
Healthcare Investments - Killeen LLCAdp of the snfNOT APPLICABLE05/01/2024
Healthcare Services Group IncAdp of the snfNOT APPLICABLE05/01/2024
Touchstone Communities IncAdp of the snfNOT APPLICABLE05/01/2024
Touchstone Strategies - Harker Heights LLCAdp of the snfNOT APPLICABLE09/01/2025
Trident Health Services IncAdp of the snfNOT APPLICABLE05/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bell County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Avir At Temple EastTemple138554107.2—6 Feb 2026
Baylor Scott & White Continuing Care Hospital SkilTemple2355514.3—21 Aug 2025
Creekside Terrace RehabilitationBelton1264421814.3$13K8 Jun 2026
Will-O-BellBartlett904422932.2$8K14 May 2026
Avir At Temple WestTemple1043311918.3$7K18 Dec 2025
Cornerstone Gardens LLPTemple1303321511.5$16K29 May 2025
Rosewood HeightsKilleen643321523.4$42K17 Apr 2026
Avir At Western HillsTemple1202313226.7$17K11 Jun 2026

All 16 facilities in Bell County

Questions and answers

How many deficiencies has Harker Heights Nursing & Rehabilitation been cited for?

49 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Harker Heights Nursing & Rehabilitation been fined?

Yes. CMS lists fines totalling $65K in the period covered.

How does staffing at Harker Heights Nursing & Rehabilitation compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Harker Heights Nursing & Rehabilitation?

It is part of the Touchstone Communities chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Touchstone Strategies - Harker Heights LLC. Individual owners and managers are not listed on this site.

When was Harker Heights Nursing & Rehabilitation last inspected?

The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 16 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.