Elder Care Record

Arizona › Navajo County › Show Low

Haven of Show Low

2401 East Hunt Street, Show Low, AZ 85901

CCN 035139 · For-profit, limited liability company · 58 certified beds · chain Haven Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Haven of Show Low is a For-profit, limited liability company nursing home in Show Low, Arizona, certified for 58 beds and caring for about 53 residents a day.

CMS gives it 2 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 1 and quality measures 5.

Inspectors recorded 33 health deficiencies across the three most recent survey cycles (11, 12, 10 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 56.9 per 100 beds, more than the state median of 18.4.

CMS lists 2 penalties in the period covered: fines totalling $47K.

Reported nurse staffing is 2.8 hours per resident per day (0.5 RN), below the Arizona median of 3.8; nursing staff turnover is 59.0%.

33health deficiencies, 3 survey cycles2 at actual harm or worse
$47Kfines listed by CMS2 penalties in period
2.8nurse hours per resident per daystate median 3.8
91%occupancy (residents ÷ beds)53 residents a day

Compared with county, state and nation

MeasureThis facilityNavajo Co. medianArizona medianUS average
Overall star rating2133.0
Health citations, 3 cycles33422028.7
Citations per 100 beds56.942.918.426.8
Total nurse hours per resident day2.82.83.83.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover59.0%59.0%46.3%45.8%
Fines listed$46,852$46,852$0—

County and state figures are medians across facilities (3 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 212
Cycle 310

Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Aug 2024, 10 Aug 2023.

Severity mix: G ×2 D ×22 E ×9

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Nov 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation3 Dec 2025
16 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation16 May 2025
16 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 May 2025
27 Sep 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation19 Nov 2024
19 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation20 Sep 2024
8 Aug 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Sep 2024
8 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey20 Sep 2024
8 Aug 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey20 Sep 2024
8 Aug 2024F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey20 Sep 2024
8 Aug 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Sep 2024
8 Aug 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Sep 2024
8 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey20 Sep 2024
8 Aug 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey20 Sep 2024
8 Aug 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey20 Sep 2024
8 Aug 2024F0791Provide or obtain dental services for each resident.DStandard survey20 Sep 2024
25 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation16 Aug 2024
25 Jun 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation16 Aug 2024
25 Jun 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 Aug 2024
25 Jun 2024F0610Respond appropriately to all alleged violations.DComplaint investigation16 Aug 2024
25 Jun 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation16 Aug 2024
2 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation29 Mar 2024
10 Aug 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey15 Oct 2023
10 Aug 2023F0880Provide and implement an infection prevention and control program.EStandard survey15 Oct 2023
10 Aug 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey15 Oct 2023
10 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey15 Oct 2023
10 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey15 Oct 2023
10 Aug 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey15 Oct 2023
10 Aug 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey15 Oct 2023
10 Aug 2023F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey15 Oct 2023
9 Jun 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey15 Jul 2022
9 Jun 2022F0692Provide enough food/fluids to maintain a resident's health.EStandard survey15 Jul 2022
9 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Jul 2022
9 Jun 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey15 Jul 2022

Penalties

DateTypeAmountDetail
16 Apr 2025Fine$17,940
25 Jun 2024Fine$28,912

Staffing

Total nursing2.8 h
Nurse aides1.39 h
LPN0.91 h
RN0.5 h
Weekend total2.5 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 59.0%, RNs 55.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityArizona medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.7%8.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.0%1.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.3%0.6%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.9%11.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.2%3.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.5%7.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Haven Of Show Low Llc. Chain: Haven Health (20 facilities).

OrganisationRole in the CMS recordInterestSince
Haven Arizona Real Estate, LLC5% or greater mortgage interestNOT APPLICABLE02/01/2013
Haven Real Estate Partners, LLC5% or greater mortgage interestNOT APPLICABLE02/01/2013
Haven Show Low Real Estate LLC5% or greater mortgage interestNOT APPLICABLE02/01/2013
Clark Globalmed, LLCOperational/managerial controlNOT APPLICABLE12/12/2024
Health Group Management LLCOperational/managerial controlNOT APPLICABLE11/25/2024
Clark Globalmed, LLCAdp of the snfNOT APPLICABLE01/06/2025
Haven Arizona Real Estate, LLCAdp of the snfNOT APPLICABLE01/06/2025
Haven Real Estate Partners, LLCAdp of the snfNOT APPLICABLE01/06/2025
Haven Show Low Real Estate LLCAdp of the snfNOT APPLICABLE01/06/2025
Health Group Management LLCAdp of the snfNOT APPLICABLE01/06/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Navajo County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Haven of LakesideLakeside1121134842.9$8K27 Jan 2026
Winslow Campus of Careabuse iconSFF CandidateWinslow1191114235.3$117K15 May 2026

All 3 facilities in Navajo County

Questions and answers

How many deficiencies has Haven of Show Low been cited for?

33 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.

Has Haven of Show Low been fined?

Yes. CMS lists fines totalling $47K in the period covered.

How does staffing at Haven of Show Low compare?

Reported total nurse staffing is 2.8 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.

Who operates Haven of Show Low?

It is part of the Haven Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Clark Globalmed, LLC and Health Group Management LLC. Individual owners and managers are not listed on this site.

When was Haven of Show Low last inspected?

The most recent survey or investigation in the CMS record is dated 20 Nov 2025; the most recent standard health survey was 8 Aug 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.