Arizona › Navajo County › Lakeside
Haven of Lakeside
3401 North Lockwood Drive, Lakeside, AZ 85929
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Haven of Lakeside is a For-profit, limited liability company nursing home in Lakeside, Arizona, certified for 112 beds and caring for about 97 residents a day.
CMS gives it 1 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 3 and quality measures 1.
Inspectors recorded 48 health deficiencies across the three most recent survey cycles (19, 15, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 42.9 per 100 beds, more than the state median of 18.4.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Arizona median of 3.8; nursing staff turnover is 51.2%.
Compared with county, state and nation
| Measure | This facility | Navajo Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 48 | 42 | 20 | 28.7 |
| Citations per 100 beds | 42.9 | 42.9 | 18.4 | 26.8 |
| Total nurse hours per resident day | 3.4 | 2.8 | 3.8 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 51.2% | 59.0% | 46.3% | 45.8% |
| Fines listed | $8,278 | $46,852 | $0 | — |
County and state figures are medians across facilities (3 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Nov 2025, 6 Jun 2024.
Severity mix: G ×1 D ×32 E ×15
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Jan 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 1 Mar 2026 |
| 27 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 1 Mar 2026 |
| 21 Jan 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 1 Mar 2026 |
| 21 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Mar 2026 |
| 21 Jan 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Mar 2026 |
| 19 Nov 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0732 | Post nurse staffing information every day. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | D | Standard survey | 5 Dec 2025 |
| 19 Nov 2025 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D | Standard survey | 5 Dec 2025 |
| 16 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 16 Aug 2024 |
| 9 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Aug 2025 |
| 9 Jul 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 8 Aug 2025 |
| 11 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 10 Jul 2025 |
| 4 Mar 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 4 Apr 2025 |
| 4 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Apr 2025 |
| 4 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 4 Apr 2025 |
| 21 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 28 Mar 2025 |
| 6 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Mar 2025 |
| 1 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 12 Nov 2024 |
| 6 Jun 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 16 Aug 2024 |
| 6 Jun 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 16 Aug 2024 |
| 6 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 16 Aug 2024 |
| 6 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 16 Aug 2024 |
| 6 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 16 Aug 2024 |
| 8 Dec 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0680 | Ensure the activities program is directed by a qualified professional. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 24 Feb 2023 |
| 8 Dec 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 24 Feb 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Jun 2025 | Fine | $8,278 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 51.2%, RNs 46.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.4% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.9% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 3.9% | 4.2% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Haven Of Lakeside Llc. Chain: Haven Health (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Haven Health Properties LLC | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2015 |
| Haven Lakeside Real Estate LLC | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2015 |
| Clark Globalmed, LLC | Operational/managerial control | NOT APPLICABLE | 01/13/2025 |
| Health Group Management LLC | Operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| Clark Globalmed, LLC | Adp of the snf | NOT APPLICABLE | 01/13/2025 |
| Haven Health Properties LLC | Adp of the snf | NOT APPLICABLE | 11/25/2024 |
| Haven Lakeside Real Estate LLC | Adp of the snf | NOT APPLICABLE | 11/26/2024 |
| Health Group Management LLC | Adp of the snf | NOT APPLICABLE | 11/25/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Navajo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Haven of Show Low | Show Low | 58 | 2 | 1 | 1 | 33 | 56.9 | $47K | 20 Nov 2025 |
| Winslow Campus of Careabuse iconSFF Candidate | Winslow | 119 | 1 | 1 | 1 | 42 | 35.3 | $117K | 15 May 2026 |
All 3 facilities in Navajo County
Questions and answers
How many deficiencies has Haven of Lakeside been cited for?
48 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has Haven of Lakeside been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Haven of Lakeside compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.
Who operates Haven of Lakeside?
It is part of the Haven Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Clark Globalmed, LLC and Health Group Management LLC. Individual owners and managers are not listed on this site.
When was Haven of Lakeside last inspected?
The most recent survey or investigation in the CMS record is dated 27 Jan 2026; the most recent standard health survey was 19 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.