Elder Care Record

Illinois › Cook County › Harvey

Heather Health Care Center

15600 South Honore Street, Harvey, IL 60426

CCN 145173 · For-profit, corporation · 173 certified beds · chain The Alden Network

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heather Health Care Center, in Harvey, Illinois, is certified for 173 beds under for-profit, corporation ownership and belongs to the The Alden Network chain.

CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 1, staffing 1 and quality measures 5.

Inspectors recorded 36 health deficiencies across the three most recent survey cycles (12, 8, 16 by cycle, most recent first), 10 of them at the actual-harm or immediate-jeopardy level. That is 20.8 per 100 beds, fewer than the state median of 28.4.

CMS lists 5 penalties in the period covered: fines totalling $309K and 1 payment denial.

Reported nurse staffing is 2.4 hours per resident per day (0.4 RN), below the Illinois median of 3.3; nursing staff turnover is 35.1%.

36health deficiencies, 3 survey cycles10 at actual harm or worse
$309Kfines listed by CMS5 penalties in period
2.4nurse hours per resident per daystate median 3.3
88%occupancy (residents ÷ beds)152 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating2223.0
Health citations, 3 cycles36373428.7
Citations per 100 beds20.823.828.426.8
Total nurse hours per resident day2.43.23.33.9
RN hours per resident day0.40.70.60.7
Nursing staff turnover35.1%39.7%43.4%45.8%
Fines listed$308,658$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 28
Cycle 316

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2026, 9 Apr 2025.

Severity mix: J ×3 G ×7 D ×18 E ×6 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Apr 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation15 Apr 2026
9 Apr 2026F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation15 Apr 2026
13 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey14 Mar 2026
13 Mar 2026F0880Provide and implement an infection prevention and control program.FStandard survey27 Mar 2026
13 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey27 Mar 2026
13 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation27 Mar 2026
13 Mar 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey27 Mar 2026
13 Mar 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey27 Mar 2026
13 Mar 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey27 Mar 2026
13 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey26 Mar 2026
13 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey26 Mar 2026
13 Mar 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey27 Mar 2026
18 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation22 Apr 2025
9 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey21 Apr 2025
9 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation21 Apr 2025
9 Apr 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey21 Apr 2025
24 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation25 Feb 2025
6 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation9 Dec 2024
6 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation9 Dec 2024
12 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation13 Nov 2024
18 Apr 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation19 Apr 2024
18 Apr 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation19 Apr 2024
18 Apr 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation19 Apr 2024
18 Apr 2024F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation19 Apr 2024
18 Apr 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.FComplaint investigation19 Apr 2024
15 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Mar 2024
17 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Dec 2023
3 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation15 Nov 2023
3 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation15 Nov 2023
3 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation15 Nov 2023
3 Nov 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation15 Nov 2023
3 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation15 Nov 2023
3 Nov 2023F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint investigation15 Nov 2023
3 Nov 2023F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation15 Nov 2023
3 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation15 Nov 2023
1 Sep 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation15 Sep 2023

Penalties

DateTypeAmountDetail
13 Mar 2026Payment denial—5 days
13 Mar 2026Fine$63,630
6 Dec 2024Fine$16,546
18 Apr 2024Fine$146,192
3 Nov 2023Fine$82,290

Staffing

Total nursing2.36 h
Nurse aides1.39 h
LPN0.52 h
RN0.45 h
Weekend total2.12 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 35.1%, RNs 50.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.3%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.2%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.0%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay2.4%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay44.2%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Heather Health Care Center, Inc.. Chain: The Alden Network (27 facilities).

OrganisationRole in the CMS recordInterestSince
The Alden Group, Ltd.5% or greater direct ownership interest100%05/27/2010
Alden Management Services, Inc.Operational/managerial controlNOT APPLICABLE08/04/2010

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Heather Health Care Center been cited for?

36 health deficiencies across the three most recent survey cycles, 10 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Heather Health Care Center been fined?

Yes. CMS lists fines totalling $309K in the period covered, plus 1 payment denial.

How does staffing at Heather Health Care Center compare?

Reported total nurse staffing is 2.4 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Heather Health Care Center?

It is part of the The Alden Network chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include The Alden Group, Ltd. and Alden Management Services, Inc.. Individual owners and managers are not listed on this site.

When was Heather Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 9 Apr 2026; the most recent standard health survey was 13 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.