Elder Care Record

Illinois › Cook County › Crestwood

Crestwood Terrace

13301 South Central Avenue, Crestwood, IL 60445

CCN 14E177 · For-profit, individual · 126 certified beds

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 126 beds, Crestwood Terrace serves Crestwood in Cook County, Illinois and has taken Medicare and Medicaid residents since 1975.

CMS gives it 3 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 2, staffing 2 and quality measures 5.

Inspectors recorded 29 health deficiencies across the three most recent survey cycles (6, 10, 13 by cycle, most recent first), 8 of them at the actual-harm or immediate-jeopardy level. That is 23.0 per 100 beds, about the same as the state median of 28.4.

CMS lists 1 penalty in the period covered: no fines and 1 payment denial.

Reported nurse staffing is 2.3 hours per resident per day (0.5 RN), below the Illinois median of 3.3; nursing staff turnover is 19.6%.

CMS flags that the facility carries the CMS abuse icon.

29health deficiencies, 3 survey cycles8 at actual harm or worse
$0fines listed by CMS1 penalty in period
2.3nurse hours per resident per daystate median 3.3
85%occupancy (residents ÷ beds)107 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating3223.0
Health citations, 3 cycles29373428.7
Citations per 100 beds23.023.828.426.8
Total nurse hours per resident day2.33.23.33.9
RN hours per resident day0.50.70.60.7
Nursing staff turnover19.6%39.7%43.4%45.8%
Fines listed$0$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 210
Cycle 313

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Aug 2024, 15 Sep 2023.

Severity mix: G ×8 D ×12 E ×4 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation23 Jan 2026
27 Dec 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation19 Jan 2026
22 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation12 Aug 2025
1 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation18 Apr 2025
23 Mar 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation8 Apr 2025
10 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation24 Dec 2024
15 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation4 Dec 2024
31 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation15 Nov 2024
10 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation24 Oct 2024
10 Oct 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation24 Oct 2024
23 Aug 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey6 Sep 2024
23 Aug 2024F0880Provide and implement an infection prevention and control program.EStandard survey6 Sep 2024
23 Aug 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey6 Sep 2024
23 Aug 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation6 Sep 2024
24 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Jun 2024
24 May 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation13 Jun 2024
15 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation7 Apr 2024
15 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation7 Apr 2024
19 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation4 Dec 2023
15 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey27 Sep 2023
15 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 Sep 2023
10 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation30 Aug 2023
30 Jun 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey18 Jul 2022
30 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey18 Jul 2022
30 Jun 2022F0880Provide and implement an infection prevention and control program.FStandard survey18 Jul 2022
30 Jun 2022F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey18 Jul 2022
30 Jun 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey18 Jul 2022
30 Jun 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey18 Jul 2022
30 Jun 2022F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey18 Jul 2022

Penalties

DateTypeAmountDetail
31 Oct 2024Payment denial—80 days

Staffing

Total nursing2.27 h
Nurse aides1.39 h
LPN0.34 h
RN0.54 h
Weekend total1.95 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 19.6%, RNs 13.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay4.6%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%2.6%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.0%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay77.1%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Crestwood Terrace been cited for?

29 health deficiencies across the three most recent survey cycles, 8 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Crestwood Terrace been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Crestwood Terrace compare?

Reported total nurse staffing is 2.3 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Crestwood Terrace?

Ownership type is for-profit, individual. Individual owners and managers are not listed on this site.

When was Crestwood Terrace last inspected?

The most recent survey or investigation in the CMS record is dated 9 Jan 2026; the most recent standard health survey was 23 Aug 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.