Arkansas › Hempstead County › Hope
Heather Manor Nursing and Rehabilitation Center
400 West 23rd Street, Hope, AR 71801
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 128 beds, Heather Manor Nursing and Rehabilitation Center serves Hope in Hempstead County, Arkansas and has taken Medicare and Medicaid residents since 1998.
CMS gives it 4 of 5 stars overall, equal to the Arkansas median; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (6, 7, 9 by cycle, most recent first), none at the actual-harm level. That is 17.2 per 100 beds, about the same as the state median of 15.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.5 hours per resident per day (0.5 RN), close to the Arkansas median of 3.9; nursing staff turnover is 29.5%.
Compared with county, state and nation
| Measure | This facility | Hempstead Co. median | Arkansas median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 4 | 3.0 |
| Health citations, 3 cycles | 22 | 22 | 17 | 28.7 |
| Citations per 100 beds | 17.2 | 17.2 | 15.7 | 26.8 |
| Total nurse hours per resident day | 4.5 | 4.5 | 3.9 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 29.5% | 29.5% | 48.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (1 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arkansas average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Feb 2025, 4 Apr 2024.
Severity mix: D ×7 E ×13 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 8 Mar 2025 |
| 6 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Mar 2025 |
| 6 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 8 Mar 2025 |
| 6 Feb 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 8 Mar 2025 |
| 6 Feb 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 8 Mar 2025 |
| 6 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 Mar 2025 |
| 4 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 4 May 2024 |
| 4 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 May 2024 |
| 3 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 2 Apr 2023 |
| 3 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 2 Apr 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arkansas average. Turnover: nursing staff 29.5%, RNs 0.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arkansas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 0.8% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 3.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.7% | 8.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.5% | 8.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Heather Manor Care Center Inc. Chain: Central Arkansas Nursing Centers (38 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Central Arkansas Nursing Centers Inc | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Heather Manor Care Center Inc | Adp of the snf | NOT APPLICABLE | 12/12/2024 |
| Nursing Consultants Inc | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Heather Manor Nursing and Rehabilitation Center been cited for?
22 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Arkansas median is 17 per facility.
Has Heather Manor Nursing and Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Heather Manor Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 4.5 hours per resident per day against a Arkansas median of 3.9 and a national average of 3.9.
Who operates Heather Manor Nursing and Rehabilitation Center?
It is part of the Central Arkansas Nursing Centers chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Heather Manor Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 6 Feb 2025; the most recent standard health survey was 6 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.