Virginia › Campbell County › Brookneal
Heritage Hall - Brookneal
633 Cook Avenue, Brookneal, VA 24528
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Heritage Hall - Brookneal, in Brookneal, Virginia, is certified for 60 beds under for-profit, corporation ownership and belongs to the Heritage Hall chain.
CMS gives it 5 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 5, staffing 2 and quality measures 4.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (0, 7, 6 by cycle, most recent first), none at the actual-harm level. That is 21.7 per 100 beds, fewer than the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the Virginia median of 3.4; nursing staff turnover is 40.0%.
Compared with county, state and nation
| Measure | This facility | Campbell Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 19 | 32 | 28.7 |
| Citations per 100 beds | 21.7 | 21.7 | 34.5 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.2 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 40.0% | 40.0% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (2 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Jul 2024, 16 Dec 2021.
Severity mix: D ×10 E ×1 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Dec 2021 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Jan 2022 |
| 16 Dec 2021 | F0732 | Post nurse staffing information every day. | C | Standard survey | 26 Jan 2022 |
| 24 Jan 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Mar 2019 |
| 24 Jan 2019 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 7 Mar 2019 |
| 24 Jan 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 7 Mar 2019 |
| 24 Jan 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Mar 2019 |
| 24 Jan 2019 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 7 Mar 2019 |
| 24 Jan 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Mar 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 40.0%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 41.8% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 32.3% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.9% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Brookneal Life Care Corp. Chain: Heritage Hall (15 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ahc Acquisitions, LLC | 5% or greater direct ownership interest | 12% | 07/10/2020 |
| American Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 11/22/2010 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Campbell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Autumn Care of Altavista | Altavista | 111 | 4 | 4 | 3 | 19 | 17.1 | — | 24 May 2023 |
All 2 facilities in Campbell County
Questions and answers
How many deficiencies has Heritage Hall - Brookneal been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Heritage Hall - Brookneal been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Heritage Hall - Brookneal compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Heritage Hall - Brookneal?
It is part of the Heritage Hall chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ahc Acquisitions, LLC and American Healthcare LLC. Individual owners and managers are not listed on this site.
When was Heritage Hall - Brookneal last inspected?
The most recent survey or investigation in the CMS record is dated 16 Dec 2021; the most recent standard health survey was 31 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.