Elder Care Record

Virginia › Buckingham County › Dillwyn

Heritage Hall Dillwyn

119 Brickyard Drive, Dillwyn, VA 23936

CCN 495317 · For-profit, limited liability company · 60 certified beds · chain Heritage Hall

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 60 beds, Heritage Hall Dillwyn serves Dillwyn in Buckingham County, Virginia and has taken Medicare and Medicaid residents since 1996.

CMS gives it 3 of 5 stars overall, equal to the Virginia median; the health inspection rating is 4, staffing 1 and quality measures 2.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (9, 7, 9 by cycle, most recent first), none at the actual-harm level. That is 41.7 per 100 beds, about the same as the state median of 34.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.0 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 55.2%.

CMS flags that the facility has not had a standard health inspection in more than two years.

25health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.0nurse hours per resident per daystate median 3.4
94%occupancy (residents ÷ beds)56 residents a day

Compared with county, state and nation

MeasureThis facilityBuckingham Co. medianVirginia medianUS average
Overall star rating3333.0
Health citations, 3 cycles25253228.7
Citations per 100 beds41.741.734.526.8
Total nurse hours per resident day3.03.03.43.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover55.2%55.2%48.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (1 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 27
Cycle 39

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Mar 2024, 28 Jul 2022.

Severity mix: D ×22 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation2 May 2024
20 Mar 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation2 May 2024
20 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey2 May 2024
20 Mar 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey2 May 2024
20 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey2 May 2024
20 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey2 May 2024
20 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation2 May 2024
20 Mar 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey2 May 2024
20 Mar 2024F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.DStandard survey2 May 2024
28 Jul 2022F0886Perform COVID19 testing on residents and staff.EStandard survey9 Sep 2022
28 Jul 2022F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey9 Sep 2022
28 Jul 2022F0564Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.DStandard survey9 Sep 2022
28 Jul 2022F0641Ensure each resident receives an accurate assessment.DStandard survey9 Sep 2022
28 Jul 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey9 Sep 2022
28 Jul 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey9 Sep 2022
28 Jul 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey9 Sep 2022
31 Mar 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey10 May 2021
31 Mar 2021F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey10 May 2021
31 Mar 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey10 May 2021
31 Mar 2021F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 May 2021
31 Mar 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 May 2021
31 Mar 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey10 May 2021
31 Mar 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 May 2021
31 Mar 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey10 May 2021
31 Mar 2021F0880Provide and implement an infection prevention and control program.DStandard survey10 May 2021

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing2.95 h
Nurse aides1.83 h
LPN0.63 h
RN0.49 h
Weekend total2.45 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 55.2%, RNs 75.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay27.7%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay9.6%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.9%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay8.4%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.0%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Dillwyn Life Care, Llc. Chain: Heritage Hall (15 facilities).

OrganisationRole in the CMS recordInterestSince
American Healthcare LLC5% or greater direct ownership interest100%01/22/2018
American Healthcare LLC5% or greater indirect ownership interest100%01/22/2018
American Healthcare LLCOperational/managerial controlNOT APPLICABLE01/22/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Heritage Hall Dillwyn been cited for?

25 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Heritage Hall Dillwyn been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Heritage Hall Dillwyn compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Heritage Hall Dillwyn?

It is part of the Heritage Hall chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include American Healthcare LLC, American Healthcare LLC and American Healthcare LLC. Individual owners and managers are not listed on this site.

When was Heritage Hall Dillwyn last inspected?

The most recent survey or investigation in the CMS record is dated 20 Mar 2024; the most recent standard health survey was 20 Mar 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.