Elder Care Record

Illinois › Lee County › Dixon

Heritage Square

620 North Ottawa Avenue, Dixon, IL 61021

CCN 14A357 · Non-profit, other · 27 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heritage Square is a Non-profit, other nursing home in Dixon, Illinois, certified for 27 beds and caring for about 23 residents a day.

CMS gives it 4 of 5 stars overall, above the Illinois median of 2; the health inspection rating is 5, staffing 5 and quality measures 1.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (1, 6, 4 by cycle, most recent first), none at the actual-harm level. That is 40.7 per 100 beds, more than the state median of 28.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 6.9 hours per resident per day (1.0 RN), above the Illinois median of 3.3; nursing staff turnover is 32.6%.

11health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
6.9nurse hours per resident per daystate median 3.3
86%occupancy (residents ÷ beds)23 residents a day

Compared with county, state and nation

MeasureThis facilityLee Co. medianIllinois medianUS average
Overall star rating4423.0
Health citations, 3 cycles11203428.7
Citations per 100 beds40.721.628.426.8
Total nurse hours per resident day6.93.63.33.9
RN hours per resident day1.00.80.60.7
Nursing staff turnover32.6%33.3%43.4%45.8%
Fines listed$0$0$45,123—

County and state figures are medians across facilities (3 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 26
Cycle 34

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Sep 2025, 10 Jul 2024.

Severity mix: D ×8 E ×1 F ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
24 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Oct 2025
10 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 Jul 2024
10 Jul 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey19 Jul 2024
10 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey19 Jul 2024
10 Jul 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey19 Jul 2024
10 Jul 2024F0880Provide and implement an infection prevention and control program.DStandard survey19 Jul 2024
10 Jul 2024F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.CStandard survey19 Jul 2024
14 Sep 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey20 Oct 2023
14 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey20 Oct 2023
14 Sep 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey20 Oct 2023
14 Sep 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Oct 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing6.85 h
Nurse aides4.53 h
LPN1.33 h
RN1 h
Weekend total5.89 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 32.6%, RNs 44.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.8%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.8%2.6%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.7%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay10.6%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay26.7%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, other. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lee County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Franklin Grove Living and RehabFranklin Grove1325422015.2—15 Apr 2026
Dixon Rehab & HCCDixon973322121.6$35K15 Jan 2025

All 3 facilities in Lee County

Questions and answers

How many deficiencies has Heritage Square been cited for?

11 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Heritage Square been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Heritage Square compare?

Reported total nurse staffing is 6.9 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Heritage Square?

Ownership type is non-profit, other. Individual owners and managers are not listed on this site.

When was Heritage Square last inspected?

The most recent survey or investigation in the CMS record is dated 24 Sep 2025; the most recent standard health survey was 24 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.