Elder Care Record

Texas › Coryell County › Copperas Cove

Hill Country Heights

810 Industrial Ave, Copperas Cove, TX 76522

CCN 675536 · For-profit, limited liability company · 96 certified beds · chain Touchstone Communities

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 96 beds, Hill Country Heights serves Copperas Cove in Coryell County, Texas and has taken Medicare and Medicaid residents since 1995.

CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 2 and quality measures 4.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (5, 3, 15 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 24.0 per 100 beds, about the same as the state median of 22.5.

CMS lists 1 penalty in the period covered: fines totalling $12K.

Reported nurse staffing is 3.5 hours per resident per day (0.4 RN), close to the Texas median of 3.3; nursing staff turnover is 42.1%.

23health deficiencies, 3 survey cycles1 at actual harm or worse
$12Kfines listed by CMS1 penalty in period
3.5nurse hours per resident per daystate median 3.3
79%occupancy (residents ÷ beds)76 residents a day

Compared with county, state and nation

MeasureThis facilityCoryell Co. medianTexas medianUS average
Overall star rating4433.0
Health citations, 3 cycles23232528.7
Citations per 100 beds24.022.822.526.8
Total nurse hours per resident day3.53.53.33.9
RN hours per resident day0.40.30.40.7
Nursing staff turnover42.1%46.7%52.1%45.8%
Fines listed$12,356$12,356$16,801—

County and state figures are medians across facilities (4 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 23
Cycle 315

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 May 2026, 20 Mar 2025.

Severity mix: J ×1 D ×13 E ×6 F ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Jun 2026
21 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Jun 2026
21 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 Jun 2026
21 May 2026F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey15 Jun 2026
8 Dec 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation9 Dec 2025
20 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey11 Apr 2025
20 Mar 2025F0880Provide and implement an infection prevention and control program.DStandard survey11 Apr 2025
20 Mar 2025F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.CStandard survey11 Apr 2025
23 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation24 Jun 2024
31 Jan 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey11 Mar 2024
31 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Mar 2024
31 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey11 Mar 2024
31 Jan 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey11 Mar 2024
31 Jan 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Mar 2024
31 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey11 Mar 2024
31 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Mar 2024
31 Jan 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey11 Mar 2024
31 Jan 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey11 Mar 2024
12 Oct 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DComplaint investigation27 Oct 2023
12 Oct 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation27 Oct 2023
26 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation13 Oct 2023
26 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation13 Oct 2023
26 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation13 Oct 2023

Penalties

DateTypeAmountDetail
23 Jun 2024Fine$12,356

Staffing

Total nursing3.48 h
Nurse aides2.27 h
LPN0.76 h
RN0.44 h
Weekend total3.05 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 42.1%, RNs 22.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.2%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.5%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.4%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.7%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Uvalde County Hospital Authority. Chain: Touchstone Communities (25 facilities).

OrganisationRole in the CMS recordInterestSince
Touchstone Strategies - Copperas Cove, LLCOperational/managerial controlNOT APPLICABLE05/01/2024
Touchstone Strategies - Copperas Cove, LLCAdp of the snfNOT APPLICABLE02/12/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Coryell County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Coryell Health Rehabliving At the MeadowsGatesville1064431716.0—12 Feb 2026
Hillside Medical LodgeGatesville1283411310.2—11 Dec 2025
Copperas Cove Nursing & RehabilitationCopperas Cove1231212822.8$24K13 Apr 2026

All 4 facilities in Coryell County

Questions and answers

How many deficiencies has Hill Country Heights been cited for?

23 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Hill Country Heights been fined?

Yes. CMS lists fines totalling $12K in the period covered.

How does staffing at Hill Country Heights compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Hill Country Heights?

It is part of the Touchstone Communities chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Touchstone Strategies - Copperas Cove, LLC. Individual owners and managers are not listed on this site.

When was Hill Country Heights last inspected?

The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 21 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.