Massachusetts › Berkshire County › Pittsfield
Hillcrest Commons Nursing & Rehabilitation Center
169 Valentine Road, Pittsfield, MA 01201
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillcrest Commons Nursing & Rehabilitation Center, in Pittsfield, Massachusetts, is certified for 265 beds under non-profit, corporation ownership and belongs to the Integritus Healthcare chain.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 50 health deficiencies across the three most recent survey cycles (21, 8, 21 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 18.9 per 100 beds, about the same as the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $12K.
Reported nurse staffing is 3.7 hours per resident per day (0.4 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 34.5%.
Compared with county, state and nation
| Measure | This facility | Berkshire Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 50 | 18 | 27 | 28.7 |
| Citations per 100 beds | 18.9 | 18.9 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.4 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 34.5% | 44.0% | 37.7% | 45.8% |
| Fines listed | $11,629 | $0 | $0 | — |
County and state figures are medians across facilities (13 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Mar 2025, 9 Jan 2024.
Severity mix: G ×1 D ×36 E ×7 F ×2 B ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 5 May 2025 |
| 25 Mar 2025 | F0732 | Post nurse staffing information every day. | B | Standard survey | 5 May 2025 |
| 9 Jan 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Feb 2024 |
| 9 Jan 2024 | F0641 | Ensure each resident receives an accurate assessment. | C | Standard survey | 16 Feb 2024 |
| 22 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 19 Aug 2023 |
| 14 Jun 2022 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | F | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 22 Jul 2022 |
| 14 Jun 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 22 Jul 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 22 Aug 2023 | Fine | $11,629 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 34.5%, RNs 27.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.3% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 31.5% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Hillcrest Extended Care Services, Inc. Chain: Integritus Healthcare (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Willowood Extended Care Services Inc | 5% or greater direct ownership interest | 100% | 02/01/2000 |
| Integritus Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/01/2009 |
| Integritus Healthcare Management Services Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/01/2022 |
| Integritus Healthcare Inc | 5% or greater security interest | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services Inc | Operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| Willowood Extended Care Services Inc | Operational/managerial control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services Inc | Adp of the snf | NOT APPLICABLE | 03/06/2025 |
| Willowood Extended Care Services Inc | Adp of the snf | NOT APPLICABLE | 03/06/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Berkshire County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Mt Greylock Extended Care Facility | Pittsfield | 100 | 5 | 5 | 4 | 8 | 8.0 | — | 10 Jun 2025 |
| North Adams Commons Nursing & Rehabilitation Cente | North Adams | 119 | 5 | 5 | 2 | 14 | 11.8 | — | 19 Jul 2024 |
| Berkshire Place | Pittsfield | 54 | 4 | 4 | 4 | 11 | 20.4 | — | 12 Feb 2026 |
| Craneville Rehabilitation and Skilled Care Center | Dalton | 89 | 4 | 4 | 3 | 18 | 20.2 | — | 7 Apr 2026 |
| Kimball Farms Nursing Care Center | Lenox | 74 | 4 | 4 | 4 | 9 | 12.2 | — | 13 Jan 2026 |
| Springside Rehabilitation and Skilled Care Center | Pittsfield | 135 | 4 | 4 | 2 | 18 | 13.3 | — | 29 Sep 2025 |
| Timberlyn Heights Nursing and Rehabilitation | Great Barrington | 71 | 4 | 4 | 1 | 6 | 8.5 | $9K | 11 Sep 2024 |
| Mount Carmel Care Center | Lenox | 69 | 3 | 3 | 3 | 22 | 31.9 | $46K | 23 Apr 2025 |
All 13 facilities in Berkshire County
Questions and answers
How many deficiencies has Hillcrest Commons Nursing & Rehabilitation Center been cited for?
50 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Hillcrest Commons Nursing & Rehabilitation Center been fined?
Yes. CMS lists fines totalling $12K in the period covered.
How does staffing at Hillcrest Commons Nursing & Rehabilitation Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Hillcrest Commons Nursing & Rehabilitation Center?
It is part of the Integritus Healthcare chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Willowood Extended Care Services Inc, Integritus Healthcare Inc and Integritus Healthcare Management Services Inc. Individual owners and managers are not listed on this site.
When was Hillcrest Commons Nursing & Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 25 Mar 2025; the most recent standard health survey was 25 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.