Massachusetts › Berkshire County › Lenox
Mount Carmel Care Center
320 Pittsfield Road, Lenox, MA 01240
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 69 beds, Mount Carmel Care Center serves Lenox in Berkshire County, Massachusetts and has taken Medicare and Medicaid residents since 1993.
CMS gives it 3 of 5 stars overall, equal to the Massachusetts median; the health inspection rating is 3, staffing 3 and quality measures 2.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (6, 13, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 31.9 per 100 beds, more than the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $46K.
Reported nurse staffing is 4.1 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 73.3%.
Compared with county, state and nation
| Measure | This facility | Berkshire Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 22 | 18 | 27 | 28.7 |
| Citations per 100 beds | 31.9 | 18.9 | 21.7 | 26.8 |
| Total nurse hours per resident day | 4.1 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 73.3% | 44.0% | 37.7% | 45.8% |
| Fines listed | $46,410 | $0 | $0 | — |
County and state figures are medians across facilities (13 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Apr 2025, 10 Apr 2024.
Severity mix: G ×1 D ×18 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 28 Apr 2025 |
| 23 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 30 May 2025 |
| 23 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 May 2025 |
| 23 Apr 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 30 May 2025 |
| 23 Apr 2025 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 7 May 2025 |
| 23 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 May 2025 |
| 10 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 May 2024 |
| 10 Apr 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 14 May 2024 |
| 10 Apr 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Apr 2024 |
| 10 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 14 May 2024 |
| 10 Apr 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 14 May 2024 |
| 10 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 17 May 2024 |
| 10 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 May 2024 |
| 23 Jan 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 17 Feb 2023 |
| 23 Jan 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Feb 2023 |
| 23 Jan 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Feb 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Apr 2024 | Fine | $46,410 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 73.3%, RNs 68.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.4% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.7% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.5% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.1% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Mount Carmel Care Center, Inc.. Chain: Carmelite Sisters For The Aged And Infirmed (3 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| The Carmelite System Inc | 5% or greater direct ownership interest | 100% | 03/29/2013 |
| Carmelite Sisters For the Aged and Infirm, Inc. | 5% or greater indirect ownership interest | 100% | 03/29/2013 |
| The Carmelite System Inc | Operational/managerial control | NOT APPLICABLE | 03/29/2013 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Berkshire County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Mt Greylock Extended Care Facility | Pittsfield | 100 | 5 | 5 | 4 | 8 | 8.0 | — | 10 Jun 2025 |
| North Adams Commons Nursing & Rehabilitation Cente | North Adams | 119 | 5 | 5 | 2 | 14 | 11.8 | — | 19 Jul 2024 |
| Berkshire Place | Pittsfield | 54 | 4 | 4 | 4 | 11 | 20.4 | — | 12 Feb 2026 |
| Craneville Rehabilitation and Skilled Care Center | Dalton | 89 | 4 | 4 | 3 | 18 | 20.2 | — | 7 Apr 2026 |
| Kimball Farms Nursing Care Center | Lenox | 74 | 4 | 4 | 4 | 9 | 12.2 | — | 13 Jan 2026 |
| Springside Rehabilitation and Skilled Care Center | Pittsfield | 135 | 4 | 4 | 2 | 18 | 13.3 | — | 29 Sep 2025 |
| Timberlyn Heights Nursing and Rehabilitation | Great Barrington | 71 | 4 | 4 | 1 | 6 | 8.5 | $9K | 11 Sep 2024 |
| Williamstown Commons Nursing & Rehab | Williamstown | 180 | 3 | 3 | 3 | 19 | 10.6 | — | 31 Mar 2026 |
All 13 facilities in Berkshire County
Questions and answers
How many deficiencies has Mount Carmel Care Center been cited for?
22 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Mount Carmel Care Center been fined?
Yes. CMS lists fines totalling $46K in the period covered.
How does staffing at Mount Carmel Care Center compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Mount Carmel Care Center?
It is part of the Carmelite Sisters For The Aged And Infirmed chain. Ownership type is non-profit, church related. Organisations in the CMS ownership record include The Carmelite System Inc, Carmelite Sisters For the Aged and Infirm, Inc. and The Carmelite System Inc. Individual owners and managers are not listed on this site.
When was Mount Carmel Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 23 Apr 2025; the most recent standard health survey was 23 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.