Oklahoma › Cleveland County › Norman
Holiday Heights Healthcare
301 East Dale, Norman, OK 73069
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Holiday Heights Healthcare is a Non-profit, corporation nursing home in Norman, Oklahoma, certified for 51 beds and caring for about 45 residents a day.
CMS gives it 5 of 5 stars overall, above the Oklahoma median of 2; the health inspection rating is 5, staffing 3 and quality measures 4.
Inspectors recorded 9 health deficiencies across the three most recent survey cycles (2, 3, 4 by cycle, most recent first), none at the actual-harm level. That is 17.6 per 100 beds, about the same as the state median of 21.2.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.6 hours per resident per day (0.4 RN), close to the Oklahoma median of 3.7; nursing staff turnover is 66.0%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Cleveland Co. median | Oklahoma median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 9 | 33 | 20 | 28.7 |
| Citations per 100 beds | 17.6 | 27.3 | 21.2 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.4 | 0.3 | 0.3 | 0.7 |
| Nursing staff turnover | 66.0% | 59.3% | 55.3% | 45.8% |
| Fines listed | $8,351 | $16,660 | $4,017 | — |
County and state figures are medians across facilities (10 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2024, 29 Jun 2023.
Severity mix: D ×3 E ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 20 Aug 2024 |
| 24 Jul 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 20 Aug 2024 |
| 29 Jun 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 Aug 2023 |
| 29 Jun 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 Aug 2023 |
| 29 Jun 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 9 Aug 2023 |
| 11 Jan 2022 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 16 Feb 2022 |
| 11 Jan 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 16 Feb 2022 |
| 11 Jan 2022 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 16 Feb 2022 |
| 11 Jan 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 16 Feb 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Jun 2026 | Fine | $8,351 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 66.0%, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.1% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.9% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.9% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.7% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.5% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Holiday Heights Operations, Llc. Chain: Bridges Health (33 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bridges Employee Stock Ownership Trust | 5% or greater indirect ownership interest | 100% | 12/31/2020 |
| Bridges Esop, Inc | Operational/managerial control | NOT APPLICABLE | 12/31/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cleveland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Grace Skilled and Nursing Therapy Norman | Norman | 136 | 5 | 5 | 3 | 9 | 6.6 | — | 11 Feb 2026 |
| Lexington Nursing Home, Inc. | Lexington | 70 | 5 | 5 | 4 | 13 | 18.6 | — | 30 Apr 2026 |
| Broadway Living Center | Lexington | 101 | 4 | 4 | 3 | 15 | 14.9 | — | 18 Mar 2024 |
| 24th Place | Norman | 89 | 1 | 1 | 1 | 33 | 37.1 | $23K | 2 Dec 2025 |
| Ignite Medical Resort Norman, LLC | Norman | 52 | 1 | 2 | 1 | 23 | 44.2 | $17K | 14 Jul 2025 |
| Meadowlake Estates | Oklahoma City | 124 | 1 | 1 | 2 | 33 | 26.6 | $24K | 1 Apr 2026 |
| Medical Park West Rehabilitation & Skilled Care | Norman | 104 | 1 | 1 | 2 | 48 | 46.2 | $37K | 13 Jan 2026 |
| Noble Health Care Center | Noble | 110 | 1 | 1 | 2 | 47 | 42.7 | — | 1 Jul 2026 |
All 10 facilities in Cleveland County
Questions and answers
How many deficiencies has Holiday Heights Healthcare been cited for?
9 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.
Has Holiday Heights Healthcare been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Holiday Heights Healthcare compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.
Who operates Holiday Heights Healthcare?
It is part of the Bridges Health chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Bridges Employee Stock Ownership Trust and Bridges Esop, Inc. Individual owners and managers are not listed on this site.
When was Holiday Heights Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jul 2024; the most recent standard health survey was 24 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.