Elder Care Record

Wisconsin › Grant County › Lancaster

Lancaster Health Services

1350 S Madison St, Lancaster, WI 53813

CCN 525352 · For-profit, limited liability company · 50 certified beds · chain North Shore Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Lancaster Health Services, in Lancaster, Wisconsin, is certified for 50 beds under for-profit, limited liability company ownership and belongs to the North Shore Healthcare chain.

CMS gives it 2 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.

Inspectors recorded 18 health deficiencies across the three most recent survey cycles (7, 6, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 36.0 per 100 beds, about the same as the state median of 31.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.7 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 28.0%.

18health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 4.0
84%occupancy (residents ÷ beds)42 residents a day

Compared with county, state and nation

MeasureThis facilityGrant Co. medianWisconsin medianUS average
Overall star rating2233.0
Health citations, 3 cycles18182128.7
Citations per 100 beds36.036.031.826.8
Total nurse hours per resident day3.63.84.03.9
RN hours per resident day0.70.90.90.7
Nursing staff turnover28.0%45.2%46.2%45.8%
Fines listed$0$104,515$0—

County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)7
Cycle 26
Cycle 35

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Aug 2025, 24 Jul 2024.

Severity mix: J ×1 D ×11 E ×1 F ×4 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Aug 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.JStandard survey16 Sep 2025
19 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Sep 2025
19 Aug 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey16 Sep 2025
19 Aug 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey16 Sep 2025
19 Aug 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey16 Sep 2025
19 Aug 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey16 Sep 2025
19 Aug 2025F0881Implement a program that monitors antibiotic use.DStandard survey16 Sep 2025
19 Feb 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation18 Mar 2025
19 Feb 2025F0610Respond appropriately to all alleged violations.DComplaint investigation18 Mar 2025
27 Aug 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation27 Sep 2024
24 Jul 2024F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard survey5 Mar 2024
24 Jul 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey23 Aug 2024
24 Jul 2024F0880Provide and implement an infection prevention and control program.DStandard survey23 Aug 2024
24 Apr 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 May 2024
6 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey2 May 2023
6 Apr 2023F0880Provide and implement an infection prevention and control program.FStandard survey2 May 2023
6 Apr 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey2 May 2023
6 Apr 2023F0888Ensure staff are vaccinated for COVID-19CStandard survey6 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.62 h
Nurse aides2.21 h
LPN0.73 h
RN0.69 h
Weekend total3.29 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 28.0%, RNs 28.6%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.5%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.2%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.2%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay23.9%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Nsh Lancaster Llc. Chain: North Shore Healthcare (59 facilities).

OrganisationRole in the CMS recordInterestSince
Nshr Operations LLC5% or greater direct ownership interest100%10/01/2019
Arrowhead 123 LLC5% or greater indirect ownership interest10%10/01/2019
Cibc Bank USA5% or greater mortgage interestNOT APPLICABLE12/31/2024
Cibc Bank USA5% or greater security interestNOT APPLICABLE12/31/2024
Cibc Bank USAOperational/managerial controlNOT APPLICABLE12/31/2024
Cliftonlarsonallen LLPOperational/managerial controlNOT APPLICABLE12/01/2019
Continuum Therapy Partners LLCOperational/managerial controlNOT APPLICABLE03/01/2025
North Shore Healthcare LLCOperational/managerial controlNOT APPLICABLE12/01/2019
Nsh Rehab LLCOperational/managerial controlNOT APPLICABLE03/01/2025
Wipfli LLPOperational/managerial controlNOT APPLICABLE02/01/2025
Arrowhead 123 LLCAdp of the snfNOT APPLICABLE12/01/2019
Cliftonlarsonallen LLPAdp of the snfNOT APPLICABLE06/06/2025
Continuum Therapy Partners LLCAdp of the snfNOT APPLICABLE06/06/2025
North Shore Healthcare LLCAdp of the snfNOT APPLICABLE06/06/2025
Nsh 1350 South Madison Street LLCAdp of the snfNOT APPLICABLE12/01/2019
Nsh Rehab LLCAdp of the snfNOT APPLICABLE06/06/2025
Wipfli LLPAdp of the snfNOT APPLICABLE06/06/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Grant County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Orchard ManorLancaster74555912.2$22K15 Aug 2024
Care and Rehab - BoscobelBoscobel5044436.0$158K30 Jan 2025
Edenbrook of PlattevillePlatteville80444911.3—11 Jun 2026
Dove Healthcare - FennimoreFennimore502242958.0$105K2 Dec 2025
St Dominic VillaHazel Green622153454.8$129K22 Dec 2025
Rivers Edge Nursing and RehabMuscoda58112111191.4$407K16 Jun 2026

All 7 facilities in Grant County

Questions and answers

How many deficiencies has Lancaster Health Services been cited for?

18 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Lancaster Health Services been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Lancaster Health Services compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Lancaster Health Services?

It is part of the North Shore Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Nshr Operations LLC, Arrowhead 123 LLC and Cibc Bank USA. Individual owners and managers are not listed on this site.

When was Lancaster Health Services last inspected?

The most recent survey or investigation in the CMS record is dated 19 Aug 2025; the most recent standard health survey was 19 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.