California › Lassen County › Susanville
Lassen Nursing & Rehabilitation Center
2005 River Street, Susanville, CA 96130
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Lassen Nursing & Rehabilitation Center, in Susanville, California, is certified for 96 beds under for-profit, limited liability company ownership and belongs to the Cambridge Healthcare Services chain.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 2.
Inspectors recorded 61 health deficiencies across the three most recent survey cycles (22, 18, 21 by cycle, most recent first), none at the actual-harm level. That is 63.5 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 60.0%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Lassen Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 61 | 61 | 44 | 28.7 |
| Citations per 100 beds | 63.5 | 63.5 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 60.0% | 60.0% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (1 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jun 2026, 24 Oct 2024.
Severity mix: D ×38 E ×22 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 15 Jul 2026 |
| 25 Jun 2026 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 15 Jul 2026 |
| 10 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 16 Jun 2026 |
| 21 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Jun 2026 |
| 8 Apr 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 16 Apr 2026 |
| 4 Feb 2026 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 9 Feb 2026 |
| 12 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 25 Sep 2025 |
| 12 Sep 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 25 Sep 2025 |
| 17 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 30 Jul 2025 |
| 17 Jul 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 30 Jul 2025 |
| 17 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Jul 2025 |
| 17 Jul 2025 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Complaint investigation | 30 Jul 2025 |
| 17 Apr 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 30 Apr 2025 |
| 17 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 30 Apr 2025 |
| 17 Apr 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 30 Apr 2025 |
| 17 Apr 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 30 Apr 2025 |
| 24 Oct 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Nov 2024 |
| 24 Oct 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 11 Nov 2024 |
| 31 Jul 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 8 Aug 2024 |
| 21 May 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 29 May 2024 |
| 21 May 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 29 May 2024 |
| 4 Apr 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Complaint investigation | 2 May 2024 |
| 4 Apr 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 29 Apr 2024 |
| 4 Apr 2024 | F0791 | Provide or obtain dental services for each resident. | E | Complaint investigation | 3 May 2024 |
| 13 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 29 Dec 2023 |
| 4 Aug 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 21 Aug 2023 |
| 4 Aug 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Aug 2023 |
| 4 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 21 Aug 2023 |
| 4 Aug 2023 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 21 Aug 2023 |
| 4 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Aug 2023 |
| 4 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 22 Aug 2023 |
| 4 Aug 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 23 Aug 2023 |
| 4 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 23 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 60.0%, RNs 71.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.1% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.1% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.5% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Cf Susanville Llc. Chain: Cambridge Healthcare Services (32 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Crescent Facilities Operations LLC | 5% or greater direct ownership interest | 100% | 12/19/2006 |
| Bering Properties LLC | 5% or greater indirect ownership interest | 6% | 02/01/2007 |
| Jenmax Enterprises LLC | 5% or greater indirect ownership interest | 23% | 02/01/2007 |
| Jk-Csh Jv LLC | 5% or greater indirect ownership interest | 12% | 11/01/2006 |
| Manhattan Five Partners LLC | 5% or greater indirect ownership interest | 7% | 11/01/2006 |
| Win Win Enterprises, LLC | 5% or greater indirect ownership interest | 35% | 02/01/2007 |
| Bh Alliance | Indirect ownership interest | NOT APPLICABLE | 11/01/2006 |
| Cambridge Healthcare Services LLC | Operational/managerial control | NOT APPLICABLE | 04/01/2014 |
| 2005 River, LLC | Adp of the snf | NOT APPLICABLE | 12/01/2010 |
| Cambridge Healthcare Services LLC | Adp of the snf | NOT APPLICABLE | 07/17/2025 |
| Jenmax Enterprises LLC | Adp of the snf | NOT APPLICABLE | 02/01/2007 |
| Jk-Csh Jv LLC | Adp of the snf | NOT APPLICABLE | 11/01/2006 |
| Win Win Enterprises, LLC | Adp of the snf | NOT APPLICABLE | 02/01/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Lassen Nursing & Rehabilitation Center been cited for?
61 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Lassen Nursing & Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Lassen Nursing & Rehabilitation Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Lassen Nursing & Rehabilitation Center?
It is part of the Cambridge Healthcare Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Crescent Facilities Operations LLC, Bering Properties LLC and Jenmax Enterprises LLC. Individual owners and managers are not listed on this site.
When was Lassen Nursing & Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 25 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.