Ohio › Franklin County › Hilliard
Mill Run Care Center
3399 Mill Run Drive, Hilliard, OH 43026
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Mill Run Care Center, in Hilliard, Ohio, is certified for 66 beds under for-profit, limited liability company ownership and belongs to the Optalis Health & Rehabilitation chain.
CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 34 health deficiencies across the three most recent survey cycles (19, 8, 7 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 51.5 per 100 beds, more than the state median of 33.3.
CMS lists 1 penalty in the period covered: fines totalling $91K.
Reported nurse staffing is 4.2 hours per resident per day (0.8 RN), close to the Ohio median of 3.6; nursing staff turnover is 64.6%.
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 34 | 38 | 27 | 28.7 |
| Citations per 100 beds | 51.5 | 48.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 4.2 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 64.6% | 46.9% | 48.5% | 45.8% |
| Fines listed | $91,350 | $13,870 | $0 | — |
County and state figures are medians across facilities (57 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Sep 2025, 4 May 2023.
Severity mix: G ×3 D ×23 E ×5 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 26 Jun 2026 |
| 10 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 7 Oct 2025 |
| 10 Sep 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 7 Oct 2025 |
| 10 Sep 2025 | F0948 | Ensure that paid feeding assistants have the training they need. | D | Standard survey | 7 Oct 2025 |
| 27 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 14 Apr 2025 |
| 27 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 14 Apr 2025 |
| 27 Mar 2025 | F0687 | Provide appropriate foot care. | D | Complaint investigation | 14 Apr 2025 |
| 24 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 3 May 2024 |
| 6 Mar 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Complaint investigation | 29 Mar 2024 |
| 4 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 22 May 2023 |
| 4 May 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 May 2023 |
| 4 May 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 May 2023 |
| 4 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 22 May 2023 |
| 4 May 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 22 May 2023 |
| 15 Jun 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 26 Jul 2021 |
| 15 Jun 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Jul 2021 |
| 15 Jun 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Jul 2021 |
| 15 Jun 2021 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 26 Jul 2021 |
| 15 Jun 2021 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 26 Jul 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Sep 2025 | Fine | $91,350 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 64.6%, RNs 75.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.3% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.8% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.0% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Mill Run Care Center Limited. Chain: Optalis Health & Rehabilitation (36 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Om Holdco 2 LLC | 5% or greater direct ownership interest | 100% | 06/01/2022 |
| Optalis LP Investors 2 LLC | 5% or greater indirect ownership interest | 10% | 06/01/2022 |
| Snw LLC | 5% or greater indirect ownership interest | 30% | 06/01/2022 |
| Optum Management Solutions. Inc | Indirect ownership interest | NOT APPLICABLE | 06/01/2022 |
| Siena Lending Group LLC | 5% or greater security interest | NOT APPLICABLE | 06/01/2025 |
| Optum Management Solutions. Inc | Operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| Charles Franklin LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Charles Westland LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Om Holdco 2 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Optalis LP Investors 2 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Optum Management Solutions. Inc | Adp of the snf | NOT APPLICABLE | 12/18/2025 |
| Paar 108 LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
| Snw LLC | Adp of the snf | NOT APPLICABLE | 06/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Darby Glenn Nursing and Rehabilitation Center | Hilliard | 99 | 5 | 4 | 2 | 25 | 25.3 | — | 10 Feb 2026 |
| Highbanks Care Center | Columbus | 56 | 5 | 4 | 2 | 16 | 28.6 | — | 26 Mar 2026 |
| Majestic Care of Columbus LLC | Columbus | 120 | 5 | 4 | 4 | 24 | 20.0 | $111K | 9 Dec 2025 |
| Mohun Health Care Center | Columbus | 72 | 5 | 4 | 5 | 12 | 16.7 | — | 24 Mar 2026 |
| Robert A Barnes Center | Reynoldsburg | 25 | 5 | 4 | 5 | 21 | 84.0 | — | 18 Jun 2025 |
| Trueman Pointe Care Center | Hilliard | 72 | 5 | 5 | 3 | 11 | 15.3 | — | 20 May 2026 |
| Wesley Glen Health Services Corp | Columbus | 56 | 5 | 5 | 5 | 12 | 21.4 | — | 24 Apr 2025 |
| Wesley Woods At New Albany | New Albany | 16 | 5 | 4 | 5 | 12 | 75.0 | — | 23 Dec 2025 |
All 57 facilities in Franklin County
Questions and answers
How many deficiencies has Mill Run Care Center been cited for?
34 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Mill Run Care Center been fined?
Yes. CMS lists fines totalling $91K in the period covered.
How does staffing at Mill Run Care Center compare?
Reported total nurse staffing is 4.2 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Mill Run Care Center?
It is part of the Optalis Health & Rehabilitation chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Om Holdco 2 LLC, Optalis LP Investors 2 LLC and Snw LLC. Individual owners and managers are not listed on this site.
When was Mill Run Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 10 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.