North Carolina › Swain County › Bryson City
Mountain View Manor Nursing Center
410 Buckner Branch Road, Bryson City, NC 28713
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Mountain View Manor Nursing Center, in Bryson City, North Carolina, is certified for 120 beds under for-profit, corporation ownership.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 1 and quality measures 2.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (9, 10, 18 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 30.8 per 100 beds, more than the state median of 15.6.
CMS lists 2 penalties in the period covered: fines totalling $14K and 1 payment denial.
Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), close to the North Carolina median of 3.5.
Compared with county, state and nation
| Measure | This facility | Swain Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 82 | 16 | 28.7 |
| Citations per 100 beds | 30.8 | 82.0 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.2 | 6.1 | 3.5 | 3.9 |
| RN hours per resident day | 0.4 | 1.3 | 0.5 | 0.7 |
| Nursing staff turnover | — | 47.2% | 48.6% | 45.8% |
| Fines listed | $14,131 | $157,555 | $8,512 | — |
County and state figures are medians across facilities (2 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jul 2026, 17 Apr 2025.
Severity mix: G ×1 D ×24 E ×8 F ×1 B ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Jul 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | Deficient, Provider has no plan of correction |
| 9 Jul 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | B | Standard survey | Deficient, Provider has no plan of correction |
| 17 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 25 May 2025 |
| 17 Apr 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 25 May 2025 |
| 17 Apr 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 25 May 2025 |
| 17 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 May 2025 |
| 26 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 29 May 2023 |
| 26 Jan 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | C | Complaint investigation | 12 Mar 2024 |
| 26 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 12 Mar 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 26 Jan 2024 | Payment denial | — | 17 days |
| 26 Jan 2024 | Fine | $14,131 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.0% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.5% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 25.9% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.7% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Swain County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Tsali Care CenterSFF Candidate | Cherokee | 100 | 2 | 1 | 5 | 82 | 82.0 | $158K | 1 Aug 2025 |
All 2 facilities in Swain County
Questions and answers
How many deficiencies has Mountain View Manor Nursing Center been cited for?
37 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Mountain View Manor Nursing Center been fined?
Yes. CMS lists fines totalling $14K in the period covered, plus 1 payment denial.
How does staffing at Mountain View Manor Nursing Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Mountain View Manor Nursing Center?
Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Mountain View Manor Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 9 Jul 2026; the most recent standard health survey was 9 Jul 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.