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Munson Healthcare Otsego Memorial Hospital LtcuCMS ratings, inspections and fines

Address
825 North Center Street, Gaylord, MI 49735
CCN
235006
Ownership type
Non-profit, corporation
Certified beds
34
Chain
None in the CMS record
Residents per day
27
CMS flags
None in the CMS record
CMS star ratings
Overall rating4 of 5
Health inspection rating3 of 5
Staffing rating5 of 5
Quality measure rating3 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Munson Healthcare Otsego Memorial Hospital Ltcu an overall rating of 4 of 5 stars. The last standard survey was on 1 Apr 2026. The latest survey cycle has 6 health citations. The median for nursing homes in Michigan is 8. CMS lists no fines for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Munson Healthcare Otsego Memorial Hospital Ltcu, with medians
Rating (1 to 5 stars)This homeOtsego County medianMichigan medianUS average (CMS)
Overall rating44.03.03.0
Health inspection rating33.03.02.8
Staffing rating55.04.02.9
Quality measure rating35.04.03.6

A median is the middle value of the homes in the group: 2 homes in the county, 422 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Munson Healthcare Otsego Memorial Hospital Ltcu in the last three survey cycles
Survey cycleStandard surveyCitationsMichigan median
Cycle 1 (latest)1 Apr 202668
Cycle 213 Feb 202549
Cycle 3No date510

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 15 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyJ0K0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0C0

Survey cycle 1 (latest): 6 citations

Standard survey of this cycle: .

Health citations of Munson Healthcare Otsego Memorial Hospital Ltcu in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
1 Apr 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey30 Apr 2026
1 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 Aug 2025
1 Apr 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey30 Apr 2026
1 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey30 Apr 2026
1 Apr 2026F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey30 Apr 2026
1 Apr 2026F0880Provide and implement an infection prevention and control program.FStandard survey30 Apr 2026

Survey cycle 2: 4 citations

Standard survey of this cycle: .

Health citations of Munson Healthcare Otsego Memorial Hospital Ltcu in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
13 Feb 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey31 Mar 2025
13 Feb 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey31 Mar 2025
13 Feb 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey31 Mar 2025
13 Feb 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey31 Mar 2025

Survey cycle 3: 5 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Munson Healthcare Otsego Memorial Hospital Ltcu in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
27 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation3 May 2024
27 Mar 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 May 2024
27 Mar 2024F0610Respond appropriately to all alleged violations.DComplaint investigation3 May 2024
27 Mar 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey3 May 2024
27 Mar 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.FStandard survey3 May 2024

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

CMS lists no fine and no payment denial for this home in its penalties file.

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Munson Healthcare Otsego Memorial Hospital Ltcu
StaffThis homeMichigan medianMichigan average (CMS)
All nurse staff5.143.803.99
Registered nurses (RN)1.950.700.78
Licensed practical nurses (LPN)0.230.88
Nurse aides2.962.33
All nurse staff, weekends4.803.303.50
Nurse staff turnover in a year
36.1%
Nurse staff turnover, Michigan median
44.6%
RN turnover in a year
38.5%
Administrators who left in a year
No data

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Munson Healthcare Otsego Memorial Hospital Ltcu, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.4%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.0%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay1.5%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.2%13.5%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
Non-profit, corporation
Setting
In a hospital
Legal business name
Munson Healthcare Otsego Memorial Hospital
Organisations in the CMS ownership record of Munson Healthcare Otsego Memorial Hospital Ltcu
OrganisationRole in the CMS recordInterestSince
Munson Healthcare5% or greater direct ownership interest100%2 Oct 2019
Munson HealthcareTrustee of the snf2 Oct 2019
Munson HealthcareAdp of the snf15 May 2025

The site shows organisations only. It does not show the names of persons.

Other homes in Otsego County

The other nursing home in Otsego County, Michigan
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Medilodge of GaylordGaylord4 of 514$019 Mar 2026

All 2 nursing homes in Otsego County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Munson Healthcare Otsego Memorial Hospital Ltcu (CCN 235006). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/munson-healthcare-otsego-memorial-hospital-ltcu-gaylord-mi-235006/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Munson Healthcare Otsego Memorial Hospital Ltcu last inspected?
The latest inspection with a citation in the CMS record was on 1 Apr 2026. It was a standard survey and a complaint investigation. It gave 6 citations. The standard survey before the last one was on 13 Feb 2025.
Who operates Munson Healthcare Otsego Memorial Hospital Ltcu?
The CMS record gives the ownership type as non-profit, corporation. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
Is Munson Healthcare Otsego Memorial Hospital Ltcu a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Michigan as Special Focus Facilities and 10 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.