Missouri › Franklin County › New Haven
New Haven Care Center
9503 Highway 100, New Haven, MO 63068
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
New Haven Care Center, in New Haven, Missouri, is certified for 90 beds under non-profit, corporation ownership.
CMS gives it 4 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 5, staffing 2 and quality measures 1.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (1, 4, 8 by cycle, most recent first), none at the actual-harm level. That is 14.4 per 100 beds, fewer than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.4 RN), close to the Missouri median of 3.4; nursing staff turnover is 38.2%.
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 2 | 3.0 |
| Health citations, 3 cycles | 13 | 24 | 31 | 28.7 |
| Citations per 100 beds | 14.4 | 23.3 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.1 | 3.4 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 38.2% | 56.2% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Mar 2025, 15 Dec 2023.
Severity mix: D ×4 E ×8 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 23 Apr 2025 |
| 15 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 3 Jan 2024 |
| 15 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 3 Jan 2024 |
| 15 Dec 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 3 Jan 2024 |
| 15 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Jan 2024 |
| 4 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 18 Dec 2022 |
| 4 Nov 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 18 Dec 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 38.2%, RNs 37.5%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 30.4% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 6.7% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 9.9% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.2% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.1% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.2% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: New Haven Care Center, Inc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| St Clair Nursing Center | Saint Clair | 79 | 5 | 5 | 3 | 8 | 10.1 | $13K | 19 Feb 2026 |
| Life Care Center of Sullivan | Sullivan | 120 | 4 | 4 | 2 | 29 | 24.2 | — | 25 Jun 2026 |
| Union Nursing | Union | 60 | 4 | 4 | 2 | 14 | 23.3 | — | 19 Nov 2025 |
| Grandview Healthcare Center | Washington | 102 | 2 | 3 | 2 | 24 | 23.5 | — | 14 Jan 2026 |
| Sunset Health Care Center | Union | 120 | 2 | 2 | 2 | 26 | 21.7 | $8K | 30 May 2025 |
| Pacific Care Center | Pacific | 118 | 1 | 3 | 1 | 35 | 29.7 | — | 12 Feb 2026 |
All 7 facilities in Franklin County
Questions and answers
How many deficiencies has New Haven Care Center been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has New Haven Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at New Haven Care Center compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates New Haven Care Center?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was New Haven Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 21 Mar 2025; the most recent standard health survey was 21 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.