New Mark Rehab and Healthcare CenterCMS ratings, inspections and fines
- Address
- 11221 North Nashua Drive, Kansas City, MO 64155
- CCN
- 265308
- Ownership type
- For-profit, limited liability company
- Certified beds
- 199
- Chain
- Ama Holdings
- Residents per day
- 157
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives New Mark Rehab and Healthcare Center an overall rating of 1 of 5 stars. The last standard survey was on 19 Jun 2025. The latest survey cycle has 14 health citations. The median for nursing homes in Missouri is 9. CMS lists 2 fines with a total of $12,279 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Clay County median | Missouri median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 2.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 9 homes in the county, 487 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Missouri median |
|---|---|---|---|
| Cycle 1 (latest) | 19 Jun 2025 | 14 | 9 |
| Cycle 2 | 11 Apr 2024 | 15 | 10 |
| Cycle 3 | No date | 15 | 9 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 27 Jan 2026 |
| 26 Jan 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 27 Jan 2026 |
| 6 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | F | Complaint investigation | 7 Jan 2026 |
| 31 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Jan 2026 |
| 31 Dec 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Jan 2026 |
| 21 Nov 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Complaint investigation | 22 Nov 2025 |
| 21 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 22 Nov 2025 |
| 21 Nov 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 22 Nov 2025 |
| 26 Sep 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Complaint investigation | 27 Sep 2025 |
| 26 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 7 Sep 2025 |
| 19 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 29 Jul 2025 |
| 19 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 29 Jul 2025 |
| 19 Jun 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 29 Jul 2025 |
| 19 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Jul 2025 |
Survey cycle 2: 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 May 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 22 May 2025 |
| 26 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 27 Mar 2025 |
| 11 Apr 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 May 2024 |
| 11 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 May 2024 |
| 11 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 May 2024 |
| 11 Apr 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 May 2024 |
| 11 Apr 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 22 May 2024 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 25 Mar 2024 |
| 29 Sep 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Standard survey | 8 Nov 2022 |
| 29 Sep 2022 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Standard survey | 8 Nov 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 26 Sep 2025 | Fine | $4,261 | |
| 13 Feb 2024 | Fine | $8,018 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Missouri median | Missouri average (CMS) |
|---|---|---|---|
| All nurse staff | 3.51 | 3.40 | 3.43 |
| Registered nurses (RN) | 0.37 | 0.40 | 0.46 |
| Licensed practical nurses (LPN) | 0.77 | 0.68 | |
| Nurse aides | 2.37 | 2.29 | |
| All nurse staff, weekends | 3.19 | 2.90 | 3.02 |
- Nurse staff turnover in a year
- 70.6%
- Nurse staff turnover, Missouri median
- 56.1%
- RN turnover in a year
- 85.7%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 8.0% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.9% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.3% | 21.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- New Mark Operator LLC
- Chain
- Ama Holdings (13 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| New Mark Holdings LLC | 5% or greater direct ownership interest | 100% | 1 Sep 2024 |
| Ama Holdings LLC | 5% or greater indirect ownership interest | 1 Sep 2024 | |
| Asj New Mark LLC | 5% or greater indirect ownership interest | 1 Sep 2024 | |
| Def Holdings LLC | 5% or greater indirect ownership interest | 1 Sep 2024 | |
| New Mark Partners LLC | 5% or greater indirect ownership interest | 1 Sep 2024 | |
| Ydsr LLC | 5% or greater indirect ownership interest | 1 Sep 2024 | |
| New Mark Property LLC | 5% or greater mortgage interest | 1 Sep 2024 | |
| LTC Consulting Services LLC | Adp of the snf | 1 Sep 2024 | |
| Mo New Mark Property LLC | Adp of the snf | 1 Sep 2024 | |
| New Mark Property Holdings LLC | Adp of the snf | 1 Sep 2024 | |
| New Mark Property LLC | Adp of the snf | 1 Sep 2024 | |
| Ydsr LLC | Adp of the snf | 1 Sep 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Clay County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Linden Woods Village | Gladstone | 4 of 5 | 9 | $0 | 7 May 2026 | |
| Pleasant Valley Manor Care Center | Liberty | 4 of 5 | 7 | $24,235 | 5 Sep 2025 | |
| Avalon View Health and Wellness | Liberty | 3 of 5 | 5 | $14,267 | 19 Sep 2025 | |
| Norterre | Liberty | 3 of 5 | 12 | $0 | 16 Jan 2025 | |
| McCrite Plaza at Briarcliff Skilled Facility | Kansas City | 2 of 5 | 16 | $31,280 | 13 Dec 2024 | |
| Northland Rehabilitation & Health Care Center | Kansas City | 3 of 5 | 12 | $0 | 24 Jul 2025 | |
| Valley Manor and Rehabilitation Center | Excelsior Springs | 1 of 5 | 21 | $0 | 18 Dec 2025 | |
| Aspire Senior Living Excelsior Springs | Excelsior Springs | 2 of 5 | 11 | $0 | 8 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of New Mark Rehab and Healthcare Center (CCN 265308). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/new-mark-rehab-and-healthcare-center-kansas-city-mo-265308/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was New Mark Rehab and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 26 Jan 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 11 Apr 2024.
- Who operates New Mark Rehab and Healthcare Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Ama Holdings. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is New Mark Rehab and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Missouri as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.