Missouri › Clay County › Liberty
Norterre
2555 Norterre Circle, Liberty, MO 64068
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Norterre is a For-profit, corporation nursing home in Liberty, Missouri, certified for 60 beds and caring for about 55 residents a day.
CMS gives it 3 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 3, staffing 3 and quality measures 4.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (12, 0, 7 by cycle, most recent first), none at the actual-harm level. That is 31.7 per 100 beds, about the same as the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 5.0 hours per resident per day (0.6 RN), above the Missouri median of 3.4; nursing staff turnover is 55.8%.
Compared with county, state and nation
| Measure | This facility | Clay Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 19 | 34 | 31 | 28.7 |
| Citations per 100 beds | 31.7 | 31.7 | 32.1 | 26.8 |
| Total nurse hours per resident day | 5.0 | 3.6 | 3.4 | 3.9 |
| RN hours per resident day | 0.6 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 55.8% | 59.6% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jan 2025, 11 Apr 2023.
Severity mix: D ×7 E ×12
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Dec 2025 |
| 16 Jan 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0920 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | E | Standard survey | 20 Feb 2025 |
| 16 Jan 2025 | F0680 | Ensure the activities program is directed by a qualified professional. | D | Standard survey | 20 Feb 2025 |
| 23 Aug 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 4 Oct 2019 |
| 23 Aug 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Oct 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 55.8%, RNs 75.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.4% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 1.3% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 31.6% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Lhlc Operations Llc. Chain: Tutera Senior Living & Health Care (25 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Lhlc Operations LLC | 5% or greater direct ownership interest | 40% | 06/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Clay County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Linden Woods Village | Gladstone | 40 | 4 | 3 | 4 | 17 | 42.5 | — | 7 May 2026 |
| Pleasant Valley Manor Care Center | Liberty | 102 | 4 | 4 | 4 | 24 | 23.5 | $24K | 5 Sep 2025 |
| Avalon View Health and Wellness | Liberty | 140 | 3 | 3 | 1 | 45 | 32.1 | $14K | 11 Jun 2026 |
| Northland Rehabilitation & Health Care Center | Kansas City | 118 | 3 | 3 | 2 | 20 | 16.9 | — | 21 Apr 2026 |
| Aspire Senior Living Excelsior Springs | Excelsior Springs | 108 | 2 | 3 | 1 | 34 | 31.5 | — | 8 Jan 2026 |
| Mccrite Plaza At Briarcliff Skilled Facility | Kansas City | 56 | 2 | 2 | 4 | 37 | 66.1 | $31K | 3 Mar 2026 |
| New Mark Rehab and Healthcare Center | Kansas City | 199 | 1 | 2 | 1 | 44 | 22.1 | $12K | 26 Jan 2026 |
| Valley Manor and Rehabilitation Center | Excelsior Springs | 120 | 1 | 1 | 2 | 45 | 37.5 | — | 18 Dec 2025 |
All 9 facilities in Clay County
Questions and answers
How many deficiencies has Norterre been cited for?
19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Norterre been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Norterre compare?
Reported total nurse staffing is 5.0 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Norterre?
It is part of the Tutera Senior Living & Health Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Lhlc Operations LLC. Individual owners and managers are not listed on this site.
When was Norterre last inspected?
The most recent survey or investigation in the CMS record is dated 20 Nov 2025; the most recent standard health survey was 16 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.