NHC Healthcare, Ft SandersCMS ratings, inspections and fines
- Address
- 2120 Highland Ave, Knoxville, TN 37916
- CCN
- 445107
- Ownership type
- For-profit, corporation
- Certified beds
- 160
- Residents per day
- 134
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives NHC Healthcare, Ft Sanders an overall rating of 3 of 5 stars. The last standard survey was on 22 Jan 2026. The latest survey cycle has 6 health citations. The median for nursing homes in Tennessee is 4. CMS lists 1 fine of $9,770 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Knox County median | Tennessee median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 13 homes in the county, 303 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Tennessee median |
|---|---|---|---|
| Cycle 1 (latest) | 22 Jan 2026 | 6 | 4 |
| Cycle 2 | 2 Feb 2024 | 2 | 4 |
| Cycle 3 | No date | 13 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Jan 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 14 Feb 2026 |
| 22 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 14 Feb 2026 |
| 22 Jan 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 14 Feb 2026 |
| 22 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Feb 2026 |
| 22 Jan 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Nov 2025 |
| 22 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Feb 2026 |
Survey cycle 2: 2 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Feb 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 2 Mar 2024 |
| 2 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Mar 2024 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 28 Nov 2023 |
| 8 Nov 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 28 Nov 2023 |
| 4 Mar 2020 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 18 Apr 2020 |
| 4 Mar 2020 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Apr 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 8 Nov 2023 | Fine | $9,770 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Tennessee median | Tennessee average (CMS) |
|---|---|---|---|
| All nurse staff | 3.98 | 3.60 | 3.80 |
| Registered nurses (RN) | 0.53 | 0.50 | 0.60 |
| Licensed practical nurses (LPN) | 1.18 | 1.09 | |
| Nurse aides | 2.28 | 2.12 | |
| All nurse staff, weekends | 3.71 | 3.20 | 3.31 |
- Nurse staff turnover in a year
- 50.4%
- Nurse staff turnover, Tennessee median
- 50.0%
- RN turnover in a year
- 25.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.4% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.1% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.6% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.9% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.0% | 15.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Knoxville Health Care Center, LP
- Chain
- National Healthcare Corporation (69 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| NHC/Delaware Inc | Direct ownership interest | 28 Feb 2020 | |
| Morgan Stanley Institutional Advisors LLC | Indirect ownership interest | 8 Nov 2024 | |
| National Healthcare Corporation | Operational/managerial control | 28 Feb 2020 | |
| NHC-Op LP | Operational/managerial control | 28 Feb 2020 | |
| NHC-Op LP | General partnership interest | 28 Feb 2020 | |
| Blackrock Inc | Adp of the snf | 28 Feb 2020 | |
| Dimensional Fund Advisors LP | Adp of the snf | 7 Mar 2023 | |
| National Health Corporation | Adp of the snf | 28 Feb 2020 | |
| National Healthcare Corporation | Adp of the snf | 28 Feb 2020 | |
| NHC-Op LP | Adp of the snf | 28 Feb 2020 | |
| Vanguard Group Inc | Adp of the snf | 28 Feb 2020 |
The site shows organisations only. It does not show the names of persons.
Other homes in Knox County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Fort Sanders Tcu | Knoxville | 4 of 5 | 1 | $0 | 17 Jun 2026 | |
| NHC Healthcare, Knoxville | Knoxville | 3 of 5 | 1 | $0 | 29 Apr 2026 | |
| Island Home Park Health and Rehab | Knoxville | 4 of 5 | 3 | $21,715 | 20 May 2026 | |
| Creekview Health and Rehabilitation | Knoxville | 2 of 5 | 6 | $0 | 17 Nov 2025 | |
| Lyonsview Health and Rehabilitation CenterSpecial Focus candidate | Knoxville | 1 of 5 | 5 | $12,038 | 19 May 2026 | |
| Holston Health & Rehabilitation Center | Knoxville | 5 of 5 | 2 | $0 | 11 Dec 2024 | |
| West Hills Health and Rehab | Knoxville | 3 of 5 | 5 | $0 | 15 Nov 2024 | |
| Legacy Park Health and Rehabilitation | Knoxville | 1 of 5 | 4 | $74,633 | 13 Aug 2025 | |
| Wellpark Health and Rehabilitation | Knoxville | 3 of 5 | 6 | $0 | 1 May 2026 | |
| Beverly Park Place Health and Rehab | Knoxville | 3 of 5 | 1 | $0 | 13 May 2026 | |
| Senator Ben Atchley State Veterans' Home | Knoxville | 5 of 5 | 2 | $0 | 11 Mar 2026 | |
| NHC Healthcare, Farragut | Knoxville | 5 of 5 | 2 | $0 | 11 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Tennessee Health Facilities Commission: filing a complaintThe complaint page of the State Survey Agency for Tennessee, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of NHC Healthcare, Ft Sanders (CCN 445107). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/nhc-healthcare-ft-sanders-knoxville-tn-445107/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was NHC Healthcare, Ft Sanders last inspected?
- The latest inspection with a citation in the CMS record was on 22 Jan 2026. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 2 Feb 2024.
- Who operates NHC Healthcare, Ft Sanders?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain National Healthcare Corporation. The CMS ownership file names National Healthcare Corporation and NHC-Op LP for operational or managerial control. This site does not show the names of persons.
- Is NHC Healthcare, Ft Sanders a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Tennessee as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.