Creekview Health and RehabilitationCMS ratings, inspections and fines
- Address
- 3300 Broadway NE, Knoxville, TN 37917
- CCN
- 445297
- Ownership type
- For-profit, corporation
- Certified beds
- 91
- Chain
- The Ensign Group
- Residents per day
- 75
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Creekview Health and Rehabilitation an overall rating of 2 of 5 stars. The last standard survey was on 17 Nov 2025. The latest survey cycle has 6 health citations. The median for nursing homes in Tennessee is 4. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Knox County median | Tennessee median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 13 homes in the county, 303 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Tennessee median |
|---|---|---|---|
| Cycle 1 (latest) | 17 Nov 2025 | 6 | 4 |
| Cycle 2 | 28 Jun 2022 | 10 | 4 |
| Cycle 3 | No date | 7 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Nov 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 4 Dec 2025 |
| 17 Nov 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Dec 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Jun 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 25 Jul 2022 |
| 28 Jun 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Jul 2022 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Oct 2019 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 3 Dec 2019 |
| 22 Oct 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Dec 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Tennessee median | Tennessee average (CMS) |
|---|---|---|---|
| All nurse staff | 3.37 | 3.60 | 3.80 |
| Registered nurses (RN) | 0.57 | 0.50 | 0.60 |
| Licensed practical nurses (LPN) | 0.91 | 1.09 | |
| Nurse aides | 1.89 | 2.12 | |
| All nurse staff, weekends | 2.82 | 3.20 | 3.31 |
- Nurse staff turnover in a year
- 66.7%
- Nurse staff turnover, Tennessee median
- 50.0%
- RN turnover in a year
- 28.6%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.4% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.8% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.0% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.8% | 15.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- First Creek Healthcare Inc
- Chain
- The Ensign Group (342 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rocky Top Healthcare LLC | 5% or greater direct ownership interest | 100% | 18 Dec 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Knox County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| NHC Healthcare, Knoxville | Knoxville | 3 of 5 | 1 | $0 | 29 Apr 2026 | |
| Fort Sanders Tcu | Knoxville | 4 of 5 | 1 | $0 | 17 Jun 2026 | |
| NHC Healthcare, Ft Sanders | Knoxville | 3 of 5 | 6 | $9,770 | 22 Jan 2026 | |
| Beverly Park Place Health and Rehab | Knoxville | 3 of 5 | 1 | $0 | 13 May 2026 | |
| Island Home Park Health and Rehab | Knoxville | 4 of 5 | 3 | $21,715 | 20 May 2026 | |
| Holston Health & Rehabilitation Center | Knoxville | 5 of 5 | 2 | $0 | 11 Dec 2024 | |
| Lyonsview Health and Rehabilitation CenterSpecial Focus candidate | Knoxville | 1 of 5 | 5 | $12,038 | 19 May 2026 | |
| West Hills Health and Rehab | Knoxville | 3 of 5 | 5 | $0 | 15 Nov 2024 | |
| Legacy Park Health and Rehabilitation | Knoxville | 1 of 5 | 4 | $74,633 | 13 Aug 2025 | |
| Wellpark Health and Rehabilitation | Knoxville | 3 of 5 | 6 | $0 | 1 May 2026 | |
| Senator Ben Atchley State Veterans' Home | Knoxville | 5 of 5 | 2 | $0 | 11 Mar 2026 | |
| NHC Healthcare, Farragut | Knoxville | 5 of 5 | 2 | $0 | 11 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Tennessee Health Facilities Commission: filing a complaintThe complaint page of the State Survey Agency for Tennessee, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Creekview Health and Rehabilitation (CCN 445297). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/creekview-health-and-rehabilitation-knoxville-tn-445297/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Creekview Health and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 17 Nov 2025. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 28 Jun 2022.
- Who operates Creekview Health and Rehabilitation?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain The Ensign Group. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Creekview Health and Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Tennessee as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.