Ohio › Henry County › Napoleon
Northcrest Rehab and Nursing Center
240 Northcrest Drive, Napoleon, OH 43545
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Northcrest Rehab and Nursing Center is a For-profit, limited liability company nursing home in Napoleon, Ohio, certified for 87 beds and caring for about 54 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 3 and quality measures 4.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (6, 17, 8 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 35.6 per 100 beds, about the same as the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 55.4%.
Compared with county, state and nation
| Measure | This facility | Henry Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 31 | 27 | 28.7 |
| Citations per 100 beds | 35.6 | 35.6 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.8 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 55.4% | 55.4% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (3 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Jan 2025, 17 Aug 2022.
Severity mix: G ×2 D ×25 E ×3 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | Past Non-Compliance |
| 23 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 4 Feb 2025 |
| 23 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Feb 2025 |
| 23 Jan 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 4 Feb 2025 |
| 23 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Feb 2025 |
| 23 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 Feb 2025 |
| 3 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 7 Oct 2024 |
| 3 Oct 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 7 Oct 2024 |
| 3 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 7 Oct 2024 |
| 11 Sep 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 7 Oct 2024 |
| 11 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 7 Oct 2024 |
| 11 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 7 Oct 2024 |
| 28 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 8 Jan 2024 |
| 28 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Jan 2024 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 18 Oct 2023 |
| 17 Aug 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Standard survey | 6 Sep 2022 |
| 17 Aug 2022 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 6 Sep 2022 |
| 2 Aug 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Sep 2019 |
| 2 Aug 2019 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 3 Sep 2019 |
| 2 Aug 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 3 Sep 2019 |
| 2 Aug 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 3 Sep 2019 |
| 2 Aug 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Sep 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 55.4%, RNs 28.6%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.9% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.3% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Northcrest Acres Nursing & Rehabilitation Center Llc. Chain: Cch Healthcare (33 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Northcrest Westlake Healthcare Holdings LLC | 5% or greater direct ownership interest | 100% | 12/28/2018 |
| Ch Nw Holdings LLC | 5% or greater indirect ownership interest | 45% | 12/28/2018 |
| Starlight Healthcare LLC | 5% or greater indirect ownership interest | 50% | 12/28/2018 |
| Capital Finance LLC | 5% or greater security interest | NOT APPLICABLE | 06/01/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Henry County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Lutheran Home | Napoleon | 27 | 4 | 3 | 4 | 41 | 151.9 | — | 5 Sep 2024 |
| Vancrest Health Care Ctr of Ho | Holgate | 60 | 4 | 4 | 4 | 12 | 20.0 | — | 19 Feb 2026 |
All 3 facilities in Henry County
Questions and answers
How many deficiencies has Northcrest Rehab and Nursing Center been cited for?
31 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Northcrest Rehab and Nursing Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Northcrest Rehab and Nursing Center compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Northcrest Rehab and Nursing Center?
It is part of the Cch Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Northcrest Westlake Healthcare Holdings LLC, Ch Nw Holdings LLC and Starlight Healthcare LLC. Individual owners and managers are not listed on this site.
When was Northcrest Rehab and Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 3 Apr 2026; the most recent standard health survey was 23 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.