Northwestern Healthcare CenterCMS ratings, inspections and fines
- Address
- 570 North Rocky River Drive, Berea, OH 44017
- CCN
- 365811
- Ownership type
- For-profit, corporation
- Certified beds
- 100
- Chain
- Communicare Health
- Residents per day
- 48
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Northwestern Healthcare Center an overall rating of 3 of 5 stars. The last standard survey was on 27 Aug 2025. The latest survey cycle has 14 health citations. The median for nursing homes in Ohio is 8. CMS lists 3 fines with a total of $152,195 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cuyahoga County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 92 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 27 Aug 2025 | 14 | 8 |
| Cycle 2 | 21 Dec 2023 | 10 | 8 |
| Cycle 3 | No date | 9 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Aug 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Complaint investigation | 20 Sep 2025 |
| 27 Aug 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation (in dispute review) | 20 Sep 2025 |
| 27 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 20 Sep 2025 |
| 27 Aug 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | C | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0843 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | C | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 20 Sep 2025 |
| 27 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Sep 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Dec 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 26 Dec 2024 |
| 9 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 26 Dec 2024 |
| 9 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 26 Dec 2024 |
| 9 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 26 Dec 2024 |
| 24 Sep 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 1 Oct 2024 |
| 26 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 13 Sep 2024 |
| 26 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Sep 2024 |
| 26 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 13 Sep 2024 |
| 26 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 13 Sep 2024 |
| 26 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 13 Sep 2024 |
Survey cycle 3: 9 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 May 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K | Complaint investigation | 22 May 2024 |
| 5 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Sep 2023 |
| 14 Sep 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 6 Oct 2021 |
| 14 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Oct 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 27 Aug 2025 | Fine | $68,250 | |
| 26 Aug 2024 | Fine | $26,813 | |
| 7 May 2024 | Fine | $57,132 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.45 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.64 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.86 | 0.95 | |
| Nurse aides | 1.95 | 2.09 | |
| All nurse staff, weekends | 3.19 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 60.0%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 64.3%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.4% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.1% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.9% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.3% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Rocky River Leasing Co., LLC
- Chain
- Communicare Health (110 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Second Option Op Co LLC | 5% or greater direct ownership interest | 100% | 1 Apr 2008 |
| Rocky River Management Co LLC | Operational/managerial control | 1 Apr 2008 | |
| HC Real Estate Holdings, LLC | Adp of the snf | 1 Apr 2008 | |
| Omg Re Holdings LLC | Adp of the snf | 1 Apr 2008 | |
| Rocky River Management Co LLC | Adp of the snf | 15 Apr 2025 | |
| RRW, LLC | Adp of the snf | 1 Apr 2008 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cuyahoga County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Berea Center | Berea | 5 of 5 | 2 | $0 | 1 Jun 2023 | |
| Aristocrat Berea Healthcare and Rehabilitation | Berea | 2 of 5 | 7 | $0 | 11 Jan 2024 | |
| Hopkins Rehabilitation and Care Center | Middleburg Heights | 2 of 5 | 15 | $76,040 | 4 Dec 2024 | |
| Parkside Villa | Middleburg Heights | 4 of 5 | 9 | $0 | 30 Apr 2025 | |
| O'Neill Healthcare Middleburg Heights | Middleburg Heights | 5 of 5 | 1 | $166,764 | 4 Dec 2025 | |
| Village of the Falls | Olmsted Falls | 5 of 5 | 4 | $0 | 20 Jul 2023 | |
| Riverview Pointe Care Center | Olmsted Falls | 5 of 5 | 3 | $0 | 18 Sep 2025 | |
| O'Neill Healthcare North Olmsted | North Olmsted | 4 of 5 | 9 | $0 | 9 Apr 2025 | |
| Health Center at the Renaissance | Olmsted Twp | 4 of 5 | 5 | $0 | 6 Oct 2025 | |
| North Park Care Center | Brook Park | 5 of 5 | 0 | $0 | 27 Mar 2025 | |
| East Park Care Center | Brook Park | 2 of 5 | 25 | $84,417 | 28 Oct 2024 | |
| Royal Oak Nursing & Rehab Ctr | Middleburg Heights | 3 of 5 | 4 | $8,970 | 28 Mar 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Northwestern Healthcare Center (CCN 365811). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/northwestern-healthcare-center-berea-oh-365811/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Northwestern Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 27 Aug 2025. It was a standard survey and a complaint investigation. It gave 14 citations. The standard survey before the last one was on 21 Dec 2023.
- Who operates Northwestern Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Communicare Health. The CMS ownership file names Rocky River Management Co LLC for operational or managerial control. This site does not show the names of persons.
- Is Northwestern Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.