Oregon › Wasco County › The Dalles
Oregon Veterans Home
700 Veterans Drive, The Dalles, OR 97058
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Oregon Veterans Home is a Non-profit, corporation nursing home in The Dalles, Oregon, certified for 151 beds and caring for about 111 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Oregon median; the health inspection rating is 2, staffing 5 and quality measures 4.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (6, 3, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 8.6 per 100 beds, fewer than the state median of 40.0.
CMS lists 1 penalty in the period covered: fines totalling $13K.
Reported nurse staffing is 5.0 hours per resident per day (1.0 RN), close to the Oregon median of 5.0; nursing staff turnover is 41.2%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Wasco Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 21 | 32 | 28.7 |
| Citations per 100 beds | 8.6 | 17.4 | 40.0 | 26.8 |
| Total nurse hours per resident day | 5.0 | 5.0 | 5.0 | 3.9 |
| RN hours per resident day | 1.0 | 1.0 | 0.6 | 0.7 |
| Nursing staff turnover | 41.2% | 48.1% | 45.9% | 45.8% |
| Fines listed | $13,065 | $14,380 | $4,194 | — |
County and state figures are medians across facilities (3 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Mar 2025, 3 Nov 2023.
Severity mix: G ×1 D ×9 E ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 28 Apr 2026 |
| 14 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 3 May 2025 |
| 14 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 Sep 2024 |
| 14 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 3 May 2025 |
| 14 Mar 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 3 May 2025 |
| 14 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 May 2025 |
| 3 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 23 Dec 2023 |
| 3 Nov 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 23 Dec 2023 |
| 3 Nov 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 23 Dec 2023 |
| 7 Oct 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 26 Nov 2022 |
| 7 Oct 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Nov 2022 |
| 7 Oct 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 26 Nov 2022 |
| 7 Oct 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 26 Nov 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 26 Jun 2026 | Fine | $13,065 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 41.2%, RNs 25.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.7% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.2% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.7% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 21.5% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: State Of Oregon Department Of Veterans Affairs.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| State of Oregon Department of Veterans Affairs | 5% or greater direct ownership interest | 100% | 10/01/2003 |
| Veterans Care Centers of Oregon | Operational/managerial control | NOT APPLICABLE | 10/01/2003 |
| Westcare Management Inc | Operational/managerial control | NOT APPLICABLE | 10/01/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Wasco County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Dalles Health and Rehabilitation | The Dalles | 121 | 4 | 3 | 5 | 21 | 17.4 | $14K | 27 Apr 2026 |
| Columbia Basin Care Facility | The Dalles | 90 | 1 | 1 | 1 | 35 | 38.9 | $52K | 2 Feb 2026 |
All 3 facilities in Wasco County
Questions and answers
How many deficiencies has Oregon Veterans Home been cited for?
13 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has Oregon Veterans Home been fined?
Yes. CMS lists fines totalling $13K in the period covered.
How does staffing at Oregon Veterans Home compare?
Reported total nurse staffing is 5.0 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates Oregon Veterans Home?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include State of Oregon Department of Veterans Affairs, Veterans Care Centers of Oregon and Westcare Management Inc. Individual owners and managers are not listed on this site.
When was Oregon Veterans Home last inspected?
The most recent survey or investigation in the CMS record is dated 26 Jun 2026; the most recent standard health survey was 14 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.