The Dalles Health and RehabilitationCMS ratings, inspections and fines
- Address
- 1023 W. 25th Street, The Dalles, OR 97058
- CCN
- 385172
- Ownership type
- For-profit, corporation
- Certified beds
- 121
- Residents per day
- 37
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Dalles Health and Rehabilitation an overall rating of 4 of 5 stars. The last standard survey was on 20 Dec 2024. The latest survey cycle has 5 health citations. The median for nursing homes in Oregon is 9. CMS lists 1 fine of $14,380 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Wasco County median | Oregon median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 5 | 5.0 | 4.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 3 homes in the county, 128 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oregon median |
|---|---|---|---|
| Cycle 1 (latest) | 20 Dec 2024 | 5 | 9 |
| Cycle 2 | 5 Oct 2023 | 6 | 11 |
| Cycle 3 | No date | 10 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 19 Dec 2025 |
| 20 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Jan 2025 |
| 20 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Aug 2024 |
| 20 Dec 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Complaint investigation | 21 Jan 2025 |
| 20 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 21 Jan 2025 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Oct 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 10 Nov 2023 |
| 5 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Nov 2023 |
| 5 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 10 Nov 2023 |
| 5 Oct 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Complaint investigation | 10 Nov 2023 |
| 5 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 Nov 2023 |
| 5 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Nov 2023 |
Survey cycle 3: 10 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 May 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 21 Feb 2024 |
| 15 Jul 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 24 Aug 2022 |
| 15 Jul 2022 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 24 Aug 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 27 Apr 2026 | Fine | $14,380 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oregon median | Oregon average (CMS) |
|---|---|---|---|
| All nurse staff | 5.06 | 5.00 | 5.03 |
| Registered nurses (RN) | 0.96 | 0.60 | 0.72 |
| Licensed practical nurses (LPN) | 0.38 | 0.91 | |
| Nurse aides | 3.72 | 3.40 | |
| All nurse staff, weekends | 4.40 | 4.40 | 4.51 |
- Nurse staff turnover in a year
- 48.1%
- Nurse staff turnover, Oregon median
- 45.9%
- RN turnover in a year
- 37.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.4% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.7% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.1% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.2% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.7% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- The Dalles SNF Operations LLC
- Chain
- Evergreen Healthcare Group (44 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pacific Northwest 12 Leased Operations Holdings LLC | Direct ownership interest | 31 Aug 2023 | |
| The Dalles SNF Operations LLC | Direct ownership interest | 31 Aug 2023 | |
| CH PNW 12 Holdings LLC | Indirect ownership interest | 31 Aug 2023 | |
| Couve Financial Services LLC | Indirect ownership interest | 31 Aug 2023 | |
| Couve Healthcare Consulting LLC | Indirect ownership interest | 31 Aug 2023 | |
| PNW 12 Opco Management LLC | Indirect ownership interest | 31 Aug 2023 | |
| PNW 12 SNF Consulting LLC | Indirect ownership interest | 31 Aug 2023 | |
| Washington-Oregon Associates LLC | Indirect ownership interest | 31 Aug 2023 | |
| Witzcorp PNW 12 LLC | Indirect ownership interest | 31 Aug 2023 | |
| Couve Financial Services LLC | Operational/managerial control | 31 Aug 2023 | |
| Couve Healthcare Consulting LLC | Operational/managerial control | 31 Aug 2023 | |
| PNW 12 Opco Management LLC | Operational/managerial control | 31 Aug 2023 | |
| PNW 12 SNF Consulting LLC | Operational/managerial control | 31 Aug 2023 | |
| The Dalles SNF Operations LLC | Operational/managerial control | 31 Aug 2023 | |
| Couve Financial Services LLC | Adp of the snf | 11 Jun 2025 | |
| Couve Healthcare Consulting LLC | Adp of the snf | 9 Jun 2025 | |
| PNW 12 Opco Management LLC | Adp of the snf | 11 Jun 2025 | |
| PNW 12 SNF Consulting LLC | Adp of the snf | 9 Jun 2025 | |
| The Dalles SNF Operations LLC | Adp of the snf | 9 Jun 2025 | |
| Washington-Oregon Associates LLC | Adp of the snf | 31 Aug 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Wasco County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Columbia Basin Care Facility | The Dalles | 1 of 5 | 8 | $52,030 | 2 Feb 2026 | |
| Oregon Veterans Home | The Dalles | 3 of 5 | 6 | $13,065 | 14 Mar 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Dalles Health and Rehabilitation (CCN 385172). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-dalles-health-and-rehabilitation-the-dalles-or-385172/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Dalles Health and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 27 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 5 Oct 2023.
- Who operates The Dalles Health and Rehabilitation?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Evergreen Healthcare Group. The CMS ownership file names 5 organisations for operational or managerial control. This site does not show the names of persons.
- Is The Dalles Health and Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Oregon as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.