Pacific Haven Subacute and Healthcare CenterCMS ratings, inspections and fines
- Address
- 12072 Trask Ave., Garden Grove, CA 92843
- CCN
- 055575
- Ownership type
- For-profit, limited liability company
- Certified beds
- 99
- Chain
- The Ensign Group
- Residents per day
- 93
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Pacific Haven Subacute and Healthcare Center an overall rating of 4 of 5 stars. The last standard survey was on 5 May 2025. The latest survey cycle has 21 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Orange County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 72 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 5 May 2025 | 21 | 14 |
| Cycle 2 | 11 Apr 2024 | 5 | 14 |
| Cycle 3 | No date | 8 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 21 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 26 Apr 2026 |
| 4 Nov 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | G | Complaint investigation | 16 Dec 2025 |
| 4 Nov 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | Complaint investigation | 16 Dec 2025 |
| 5 May 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | B | Complaint investigation | 1 Jun 2025 |
| 5 May 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | B | Complaint investigation | 1 Jun 2025 |
| 5 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | B | Complaint investigation | 1 Jun 2025 |
| 5 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Jun 2025 |
| 5 May 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 1 Jun 2025 |
Survey cycle 2: 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jun 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 1 Jul 2025 |
| 11 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 May 2024 |
| 11 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 May 2024 |
| 11 Apr 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 9 May 2024 |
| 11 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 May 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Dec 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Complaint investigation | 20 Jan 2024 |
| 22 Dec 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 20 Jan 2024 |
| 23 Nov 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 16 Dec 2022 |
| 23 Nov 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 16 Dec 2022 |
| 23 Nov 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Dec 2022 |
| 23 Nov 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Dec 2022 |
| 23 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 16 Dec 2022 |
| 23 Nov 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 16 Dec 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 5.23 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.89 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.95 | 1.20 | |
| Nurse aides | 2.40 | 2.65 | |
| All nurse staff, weekends | 4.90 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 42.3%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 40.0%
- Administrators who left in a year
- No data
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.6% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.4% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.3% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.4% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.1% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.1% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Strawberry Pond Healthcare LLC
- Chain
- The Ensign Group (342 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Orange County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| The Grove Post Acute | Garden Grove | 5 of 5 | 22 | $0 | 19 Jun 2025 | |
| Alta Gardens Care Center | Garden Grove | 3 of 5 | 28 | $8,278 | 18 Feb 2026 | |
| Garden Park Care Center | Garden Grove | 4 of 5 | 18 | $0 | 3 Jun 2025 | |
| Citrus Post-Acute | Santa Ana | 2 of 5 | 31 | $0 | 13 May 2025 | |
| Chapman Care Center | Garden Grove | 4 of 5 | 22 | $0 | 21 Jan 2026 | |
| Coventry Court Health Center | Anaheim | 4 of 5 | 25 | $0 | 29 Jul 2025 | |
| Garden Grove Post Acute | Garden Grove | 4 of 5 | 20 | $0 | 25 Jun 2026 | |
| Mainplace Post Acute | Orange | 2 of 5 | 27 | $16,988 | 11 Mar 2026 | |
| Buena Vista Care Center | Anaheim | 3 of 5 | 19 | $0 | 18 Dec 2025 | |
| Town & Country | Santa Ana | 5 of 5 | 23 | $0 | 20 Nov 2025 | |
| French Park Care Center | Santa Ana | 1 of 5 | 41 | $26,135 | 23 Apr 2026 | |
| Fountain Valley Post Acute | Fountain Valley | 3 of 5 | 29 | $0 | 13 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Pacific Haven Subacute and Healthcare Center (CCN 055575). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/pacific-haven-subacute-and-healthcare-center-garden-grove-ca-055575/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Pacific Haven Subacute and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 17 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 11 Apr 2024.
- Who operates Pacific Haven Subacute and Healthcare Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain The Ensign Group. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Pacific Haven Subacute and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.