Palm Garden of Sun CityCMS ratings, inspections and fines
- Address
- 3850 Upper Creek Dr, Sun City Center, FL 33573
- CCN
- 105736
- Ownership type
- For-profit, limited liability company
- Certified beds
- 132
- Residents per day
- 120
- CMS flags
- CMS abuse icon
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Palm Garden of Sun City an overall rating of 1 of 5 stars. The last standard survey was on 10 Sep 2024. The latest survey cycle has 13 health citations. The median for nursing homes in Florida is 6. CMS lists 4 fines with a total of $85,965 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Hillsborough County median | Florida median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 30 homes in the county, 694 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Florida median |
|---|---|---|---|
| Cycle 1 (latest) | 10 Sep 2024 | 13 | 6 |
| Cycle 2 | 25 Aug 2022 | 4 | 6 |
| Cycle 3 | No date | 3 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 18 Jul 2026 |
| 18 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Mar 2026 |
| 10 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 10 Oct 2024 |
| 10 Sep 2024 | F0895 | Have a Compliance and Ethics Program. | D | Standard survey | 10 Oct 2024 |
Survey cycle 2: 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 9 Jun 2025 |
| 25 Aug 2022 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 12 Sep 2022 |
| 25 Aug 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 Sep 2022 |
| 25 Aug 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Sep 2022 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 May 2021 |
| 30 Apr 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 May 2021 |
| 30 Apr 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 May 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 6 May 2025 | Fine | $68,880 | |
| 10 Sep 2024 | Fine | $8,154 | |
| 10 Sep 2024 | Fine | $4,846 | |
| 10 Sep 2024 | Fine | $4,085 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Florida median | Florida average (CMS) |
|---|---|---|---|
| All nurse staff | 3.73 | 3.60 | 3.82 |
| Registered nurses (RN) | 0.52 | 0.60 | 0.73 |
| Licensed practical nurses (LPN) | 1.02 | 0.78 | |
| Nurse aides | 2.19 | 2.31 | |
| All nurse staff, weekends | 3.37 | 3.30 | 3.49 |
- Nurse staff turnover in a year
- 43.3%
- Nurse staff turnover, Florida median
- 41.8%
- RN turnover in a year
- 47.4%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.8% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 27.7% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.3% | 7.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Palm Garden of Sun City Center LLC
- Chain
- Palm Garden Health and Rehabilitation (14 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Palm Garden Healthcare Holdings, LLC | 5% or greater direct ownership interest | 50% | 1 Nov 2013 |
| Regions Bank | 5% or greater mortgage interest | 1 Nov 2013 | |
| PGSCC Re, LLC | 5% or greater security interest | 29 Jul 2024 | |
| Regions Bank | 5% or greater security interest | 1 Nov 2013 | |
| Palm Healthcare Management, LLC | Adp of the snf | 10 Apr 2025 | |
| PGSCC Re, LLC | Adp of the snf | 29 Jul 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Hillsborough County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Plaza West | Sun City Center | 3 of 5 | 10 | $0 | 31 Jul 2025 | |
| Sun Terrace Health Care Center | Sun City Center | 4 of 5 | 4 | $0 | 6 Jun 2024 | |
| Bayshore Pointe Nursing and Rehab Center | Tampa | 3 of 5 | 13 | $0 | 21 Sep 2024 | |
| Hawthorne Center for Rehabilitation and Healing Of | Brandon | 4 of 5 | 6 | $0 | 13 Mar 2024 | |
| Canterbury Towers Inc | Tampa | 5 of 5 | 3 | $0 | 17 Jul 2025 | |
| Vivo Healthcare Gandy | Tampa | 2 of 5 | 13 | $0 | 16 Jan 2025 | |
| Aviata at Central Park | Brandon | 3 of 5 | 10 | $7,456 | 25 Jan 2024 | |
| Aviata at Oakfield | Brandon | 2 of 5 | 12 | $29,328 | 16 Apr 2026 | |
| Victoria Crossing Rehabilitation Center | Brandon | 4 of 5 | 11 | $0 | 8 Jan 2026 | |
| Ybor City Center for Rehabilitation and Healing | Tampa | 3 of 5 | 11 | $43,050 | 28 Mar 2024 | |
| Elon Manor Nursing and Rehabilitation Center | Tampa | 2 of 5 | 9 | $30,989 | 25 Feb 2026 | |
| Whispering Oaks | Tampa | 3 of 5 | 10 | $0 | 12 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Palm Garden of Sun City (CCN 105736). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/palm-garden-of-sun-city-sun-city-center-fl-105736/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Palm Garden of Sun City last inspected?
- The latest inspection with a citation in the CMS record was on 18 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 25 Aug 2022.
- Who operates Palm Garden of Sun City?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Palm Garden Health and Rehabilitation. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Palm Garden of Sun City a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Florida as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.