Elder Care Record

Massachusetts › Barnstable County › Hyannis

Pavilion , The

876 Falmouth Road, Hyannis, MA 02601

CCN 225503 · For-profit, limited liability company · 82 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Pavilion , The is a For-profit, limited liability company nursing home in Hyannis, Massachusetts, certified for 82 beds and caring for about 73 residents a day.

CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.

Inspectors recorded 4 health deficiencies across the three most recent survey cycles (0, 4, 0 by cycle, most recent first), none at the actual-harm level. That is 4.9 per 100 beds, fewer than the state median of 21.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.2 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 32.9%.

4health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 3.7
89%occupancy (residents ÷ beds)73 residents a day

Compared with county, state and nation

MeasureThis facilityBarnstable Co. medianMassachusetts medianUS average
Overall star rating5233.0
Health citations, 3 cycles4242728.7
Citations per 100 beds4.920.421.726.8
Total nurse hours per resident day4.23.43.73.9
RN hours per resident day0.70.60.60.7
Nursing staff turnover32.9%40.4%37.7%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (15 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)0
Cycle 24
Cycle 30

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Jun 2025, 13 Jun 2024.

Severity mix: D ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
13 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey1 Jul 2024
13 Jun 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey1 Jul 2024
13 Jun 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey1 Jul 2024
13 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey1 Jul 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.22 h
Nurse aides2.28 h
LPN1.24 h
RN0.7 h
Weekend total3.74 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 32.9%, RNs 40.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.2%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.3%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.9%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.3%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.9%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.5%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay28.7%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Essex Pavilion, Llc.

OrganisationRole in the CMS recordInterestSince
Bentley Health Group LLC5% or greater direct ownership interest100%01/01/2007
Wellington Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/29/2005
Landmark Health Solutions, LLCOperational/managerial controlNOT APPLICABLE07/01/2006

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Barnstable County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Royal Megansett Nursing & RehabilitationN Falmouth904422325.6—8 Apr 2025
Liberty CommonsNorth Chatham1323251612.1—9 Jan 2026
Mayflower Place Nursing & Rehabilitation CenterWest Yarmouth723344055.6—14 Nov 2025
Regalcare At HarwichHarwich1353342417.8—7 Apr 2026
Royal Cape Cod Nursing & Rehabilitation CenterBuzzards Bay993321616.2$9K20 Jan 2026
Royal Nursing Center, LLCFalmouth1213332117.4$8K18 Dec 2025
Cape Heritage Rehabilitation & Health Care CenterSandwich1232225746.3—29 Jun 2026
Royal of CotuitMashpee1202223529.2$8K31 Mar 2026

All 15 facilities in Barnstable County

Questions and answers

How many deficiencies has Pavilion , The been cited for?

4 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Pavilion , The been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Pavilion , The compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Pavilion , The?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bentley Health Group LLC, Wellington Healthcare LLC and Landmark Health Solutions, LLC. Individual owners and managers are not listed on this site.

When was Pavilion , The last inspected?

The most recent survey or investigation in the CMS record is dated 13 Jun 2024; the most recent standard health survey was 17 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.