Massachusetts › Essex County › Haverhill
Penacook Place, Inc
150 Water Street, Haverhill, MA 01830
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Penacook Place, Inc, in Haverhill, Massachusetts, is certified for 160 beds under non-profit, church related ownership and belongs to the Covenant Health chain.
CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 4 and quality measures 3.
Inspectors recorded 26 health deficiencies across the three most recent survey cycles (2, 6, 18 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 16.3 per 100 beds, fewer than the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $11K.
Reported nurse staffing is 3.8 hours per resident per day (0.6 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 39.0%.
Compared with county, state and nation
| Measure | This facility | Essex Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 26 | 25 | 27 | 28.7 |
| Citations per 100 beds | 16.3 | 22.1 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 39.0% | 39.0% | 37.7% | 45.8% |
| Fines listed | $10,868 | $8,824 | $0 | — |
County and state figures are medians across facilities (45 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Jun 2025, 8 May 2024.
Severity mix: G ×1 D ×19 E ×5 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Jan 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 14 Feb 2026 |
| 20 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Feb 2026 |
| 29 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 20 Mar 2025 |
| 8 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 May 2024 |
| 8 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 May 2024 |
| 8 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 May 2024 |
| 8 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 May 2024 |
| 8 May 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 24 May 2024 |
| 12 Dec 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 11 Dec 2023 |
| 20 Mar 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Apr 2023 |
| 20 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 30 Apr 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Apr 2025 | Fine | $10,868 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 39.0%, RNs 30.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.4% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.3% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.9% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.6% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Penacook Place, Inc.. Chain: Covenant Health (8 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Essex County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Care One At Peabody | Peabody | 150 | 5 | 5 | 3 | 16 | 10.7 | — | 27 Mar 2025 |
| Cedar View Rehabilitation and Healthcare Center | Methuen | 106 | 5 | 5 | 2 | 9 | 8.5 | — | 24 Jan 2025 |
| Jeffrey & Susan Brudnick Center For Living | Peabody | 180 | 5 | 4 | 4 | 19 | 10.6 | $10K | 8 Apr 2026 |
| Lafayette Rehabilitation & Skilled Nursing | Marblehead | 65 | 5 | 5 | 4 | 9 | 13.8 | — | 28 Aug 2024 |
| Life Care Center of the North Shore | Lynn | 123 | 5 | 4 | 4 | 14 | 11.4 | — | 19 Mar 2026 |
| Meadows, The | North Andover | 60 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Oceanside Rehabilitation and Nursing Center | Rockport | 76 | 5 | 4 | 3 | 30 | 39.5 | — | 10 Jun 2025 |
| Whittier Bradford Transitional Care Unit | Bradford | 20 | 5 | 5 | 4 | 0 | 0.0 | — | — |
All 45 facilities in Essex County
Questions and answers
How many deficiencies has Penacook Place, Inc been cited for?
26 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Penacook Place, Inc been fined?
Yes. CMS lists fines totalling $11K in the period covered.
How does staffing at Penacook Place, Inc compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Penacook Place, Inc?
It is part of the Covenant Health chain. Ownership type is non-profit, church related. Individual owners and managers are not listed on this site.
When was Penacook Place, Inc last inspected?
The most recent survey or investigation in the CMS record is dated 20 Jan 2026; the most recent standard health survey was 4 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.