Elder Care Record

Massachusetts › Essex County › North Andover

Prescott House

140 Prescott Street, North Andover, MA 01845

CCN 225510 · For-profit, limited liability company · 126 certified beds · chain Best Care Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Prescott House is a For-profit, limited liability company nursing home in North Andover, Massachusetts, certified for 126 beds and caring for about 117 residents a day.

CMS gives it 2 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 38 health deficiencies across the three most recent survey cycles (12, 9, 17 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 30.2 per 100 beds, more than the state median of 21.7.

CMS lists 1 penalty in the period covered: fines totalling $16K.

Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 28.3%.

38health deficiencies, 3 survey cycles1 at actual harm or worse
$16Kfines listed by CMS1 penalty in period
3.6nurse hours per resident per daystate median 3.7
93%occupancy (residents ÷ beds)117 residents a day

Compared with county, state and nation

MeasureThis facilityEssex Co. medianMassachusetts medianUS average
Overall star rating2333.0
Health citations, 3 cycles38252728.7
Citations per 100 beds30.222.121.726.8
Total nurse hours per resident day3.63.73.73.9
RN hours per resident day0.30.60.60.7
Nursing staff turnover28.3%39.0%37.7%45.8%
Fines listed$15,935$8,824$0—

County and state figures are medians across facilities (45 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 29
Cycle 317

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Jan 2026, 23 Jan 2025.

Severity mix: G ×1 D ×23 E ×9 F ×4 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Jan 2026F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.GStandard survey30 Jan 2026
21 Jan 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey30 Jan 2026
21 Jan 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey30 Jan 2026
21 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey30 Jan 2026
21 Jan 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey30 Jan 2026
21 Jan 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 Jan 2026
21 Jan 2026F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey30 Jan 2026
21 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Jan 2026
25 Nov 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation30 Dec 2025
25 Nov 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation7 Jan 2026
17 Nov 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation3 Dec 2025
17 Nov 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation3 Dec 2025
23 Jan 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey26 Feb 2025
23 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey26 Feb 2025
23 Jan 2025F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard survey26 Feb 2025
23 Jan 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey26 Feb 2025
23 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey26 Feb 2025
23 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey26 Feb 2025
23 Jan 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey26 Feb 2025
23 Jan 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey26 Feb 2025
23 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey26 Feb 2025
5 Jan 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey12 Feb 2024
5 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Feb 2024
5 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.FStandard survey12 Feb 2024
5 Jan 2024F0880Provide and implement an infection prevention and control program.FStandard survey12 Feb 2024
5 Jan 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey12 Feb 2024
5 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey12 Feb 2024
5 Jan 2024F0730Observe each nurse aide's job performance and give regular training.EStandard survey12 Feb 2024
5 Jan 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey12 Feb 2024
5 Jan 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey12 Feb 2024
5 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey12 Feb 2024
5 Jan 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey12 Feb 2024
5 Jan 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey12 Feb 2024
5 Jan 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey12 Feb 2024
5 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey12 Feb 2024
5 Jan 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Feb 2024
5 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Feb 2024
5 Jan 2024F0732Post nurse staffing information every day.CStandard survey12 Feb 2024

Penalties

DateTypeAmountDetail
21 Jan 2026Fine$15,935

Staffing

Total nursing3.59 h
Nurse aides2.05 h
LPN1.2 h
RN0.34 h
Weekend total3.21 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 28.3%, RNs 45.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay18.2%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.9%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.2%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.1%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.4%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.7%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.8%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.3%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Prescott Nursing And Rehab Bhc Operations. Chain: Best Care Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Preswest Holding Company LLC5% or greater direct ownership interest100%08/24/2022
Bonadio & Co LLPAdp of the snfNOT APPLICABLE02/01/2023
Twomagnets LLCAdp of the snfNOT APPLICABLE02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Essex County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Care One At PeabodyPeabody1505531610.7—27 Mar 2025
Cedar View Rehabilitation and Healthcare CenterMethuen10655298.5—24 Jan 2025
Jeffrey & Susan Brudnick Center For LivingPeabody1805441910.6$10K8 Apr 2026
Lafayette Rehabilitation & Skilled NursingMarblehead65554913.8—28 Aug 2024
Life Care Center of the North ShoreLynn1235441411.4—19 Mar 2026
Meadows, TheNorth Andover6055400.0——
Oceanside Rehabilitation and Nursing CenterRockport765433039.5—10 Jun 2025
Whittier Bradford Transitional Care UnitBradford2055400.0——

All 45 facilities in Essex County

Questions and answers

How many deficiencies has Prescott House been cited for?

38 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Prescott House been fined?

Yes. CMS lists fines totalling $16K in the period covered.

How does staffing at Prescott House compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Prescott House?

It is part of the Best Care Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Preswest Holding Company LLC. Individual owners and managers are not listed on this site.

When was Prescott House last inspected?

The most recent survey or investigation in the CMS record is dated 21 Jan 2026; the most recent standard health survey was 21 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.