Polaris Rehabilitation and Care CenterCMS ratings, inspections and fines
- Address
- 2700 E 12th Street, Cheyenne, WY 82001
- CCN
- 535025
- Ownership type
- For-profit, limited liability company
- Certified beds
- 105
- Chain
- None in the CMS record
- Residents per day
- 69
- CMS flags
- Special Focus Facility candidate
- CMS abuse icon
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Polaris Rehabilitation and Care Center an overall rating of 1 of 5 stars. The last standard survey was on 15 Jan 2026. The latest survey cycle has 23 health citations. The median for nursing homes in Wyoming is 6. CMS lists 1 fine of $62,647 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Laramie County median | Wyoming median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 3 homes in the county, 36 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Wyoming median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Jan 2026 | 23 | 6 |
| Cycle 2 | 26 Jun 2024 | 9 | 5 |
| Cycle 3 | No date | 7 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 23 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Apr 2026 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Complaint investigation | 15 May 2026 |
| 22 Apr 2026 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Complaint investigation | 15 May 2026 |
| 15 Jan 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0637 | Assess the resident when there is a significant change in condition | D | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0729 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 11 Feb 2026 |
| 15 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 Feb 2026 |
| 14 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | Past Non-Compliance |
| 24 Oct 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 21 Nov 2025 |
| 24 Oct 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | G | Complaint investigation | 21 Nov 2025 |
| 28 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 21 Nov 2025 |
| 28 Aug 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 21 Nov 2025 |
| 28 Aug 2025 | F0732 | Post nurse staffing information every day. | E | Complaint investigation | 19 Sep 2025 |
| 7 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 Oct 2025 |
| 7 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 5 Dec 2025 |
Survey cycle 2: 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Oct 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Complaint investigation | 15 Nov 2024 |
| 24 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 15 Nov 2024 |
| 23 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 19 Sep 2024 |
| 26 Jun 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 22 Jul 2024 |
| 26 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Jul 2024 |
| 26 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Jul 2024 |
| 26 Jun 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 22 Jul 2024 |
| 26 Jun 2024 | F0732 | Post nurse staffing information every day. | B | Standard survey | 22 Jul 2024 |
| 26 Jun 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 22 Jul 2024 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Dec 2023 |
| 19 Jan 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 22 Jan 2024 |
| 19 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 22 Jan 2024 |
| 22 Jun 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 13 Jul 2023 |
| 22 Jun 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 13 Jul 2023 |
| 22 Jun 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 13 Jul 2023 |
| 22 Jun 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 7 Aug 2025 | Fine | $62,647 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Wyoming median | Wyoming average (CMS) |
|---|---|---|---|
| All nurse staff | 3.49 | 3.60 | 3.87 |
| Registered nurses (RN) | 0.90 | 0.80 | 0.94 |
| Licensed practical nurses (LPN) | 0.38 | 0.50 | |
| Nurse aides | 2.21 | 2.43 | |
| All nurse staff, weekends | 2.98 | 3.20 | 3.37 |
- Nurse staff turnover in a year
- 69.0%
- Nurse staff turnover, Wyoming median
- 48.3%
- RN turnover in a year
- 61.1%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Wyoming median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.1% | 17.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 3.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 0.4% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.7% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.3% | 19.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- North Big Horn Hospital District
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| North Big Horn Hospital District | Direct ownership interest | 1 Oct 2024 | |
| Cheyenne Opco LLC | Operational/managerial control | 24 Jan 2025 | |
| North Big Horn Hospital District | Operational/managerial control | 24 Jan 2025 | |
| Cheyenne Opco LLC | Adp of the snf | 24 Jan 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Laramie County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Granite Rehabilitation and Wellness | Cheyenne | 2 of 5 | 5 | $15,548 | 26 Mar 2026 | |
| Life Care Center of Cheyenne | Cheyenne | 5 of 5 | 5 | $0 | 18 Nov 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Wyoming Department of Health: complaintsThe complaint page of the State Survey Agency for Wyoming, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Polaris Rehabilitation and Care Center (CCN 535025). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/polaris-rehabilitation-and-care-center-cheyenne-wy-535025/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Polaris Rehabilitation and Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 22 Apr 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 26 Jun 2024.
- Who operates Polaris Rehabilitation and Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names Cheyenne Opco LLC and North Big Horn Hospital District for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Polaris Rehabilitation and Care Center?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 1 home in Wyoming as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.