Wisconsin › Dodge County › Randolph
Randolph Health Services
502 S High St, Randolph, WI 53956
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Randolph Health Services is a For-profit, corporation nursing home in Randolph, Wisconsin, certified for 84 beds and caring for about 57 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 3, staffing 4 and quality measures 3.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (3, 10, 0 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 15.5 per 100 beds, fewer than the state median of 31.8.
CMS lists 1 penalty in the period covered: fines totalling $50K.
Reported nurse staffing is 3.6 hours per resident per day (1.2 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 35.4%.
Compared with county, state and nation
| Measure | This facility | Dodge Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 27 | 21 | 28.7 |
| Citations per 100 beds | 15.5 | 32.9 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.9 | 4.0 | 3.9 |
| RN hours per resident day | 1.2 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | 35.4% | 45.2% | 46.2% | 45.8% |
| Fines listed | $49,572 | $26,706 | $0 | — |
County and state figures are medians across facilities (10 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Mar 2026, 18 Dec 2024.
Severity mix: K ×1 G ×1 D ×8 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Apr 2026 |
| 12 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Apr 2026 |
| 12 Mar 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 8 Apr 2026 |
| 6 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 23 May 2025 |
| 18 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Standard survey | 19 Dec 2024 |
| 18 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 20 Jan 2025 |
| 18 Dec 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 20 Jan 2025 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 18 Dec 2024 | Fine | $49,572 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 35.4%, RNs 13.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.5% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.9% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.4% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 27.1% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.4% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.1% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Nsh Randolph Llc. Chain: North Shore Healthcare (59 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Cibc Bank USA | 5% or greater mortgage interest | NOT APPLICABLE | 12/31/2024 |
| Cibc Bank USA | 5% or greater security interest | NOT APPLICABLE | 12/31/2024 |
| Cibc Bank USA | Operational/managerial control | NOT APPLICABLE | 12/31/2024 |
| Cliftonlarsonallen LLP | Operational/managerial control | NOT APPLICABLE | 05/22/2018 |
| Continuum Therapy Partners LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| North Shore Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 12/21/2016 |
| Nsh Rehab LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| Wipfli LLP | Operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 07/14/2025 |
| Continuum Therapy Partners LLC | Adp of the snf | NOT APPLICABLE | 07/14/2025 |
| North Shore Healthcare LLC | Adp of the snf | NOT APPLICABLE | 07/14/2025 |
| Nsh 502 South High Street LLC | Adp of the snf | NOT APPLICABLE | 04/15/2020 |
| Nsh Rehab LLC | Adp of the snf | NOT APPLICABLE | 07/14/2025 |
| Wipfli LLP | Adp of the snf | NOT APPLICABLE | 07/14/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Dodge County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Clearview | Juneau | 40 | 5 | 4 | 5 | 9 | 22.5 | $9K | 7 Aug 2025 |
| Clearview Brain Injury Center | Juneau | 30 | 5 | 5 | 5 | 1 | 3.3 | — | 8 May 2024 |
| Hope Health and Rehab | Lomira | 38 | 5 | 4 | 5 | 14 | 36.8 | — | 18 Jun 2026 |
| Avina of Mayville | Mayville | 80 | 3 | 3 | 3 | 27 | 33.8 | $19K | 17 Jun 2026 |
| Complete Care At Christian Home LLC | Waupun | 50 | 2 | 2 | 4 | 12 | 24.0 | — | 15 Apr 2026 |
| Hillside Manor | Beaver Dam | 115 | 2 | 2 | 4 | 29 | 25.2 | $193K | 12 Mar 2026 |
| Marquardt Memorial Manor | Watertown | 140 | 2 | 2 | 2 | 46 | 32.9 | $27K | 1 Jul 2026 |
| Beaver Dam Health Care Centerabuse iconSFF Candidate | Beaver Dam | 90 | 1 | 1 | 3 | 110 | 122.2 | $96K | 19 May 2026 |
All 10 facilities in Dodge County
Questions and answers
How many deficiencies has Randolph Health Services been cited for?
13 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Randolph Health Services been fined?
Yes. CMS lists fines totalling $50K in the period covered.
How does staffing at Randolph Health Services compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Randolph Health Services?
It is part of the North Shore Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Cibc Bank USA, Cliftonlarsonallen LLP and Continuum Therapy Partners LLC. Individual owners and managers are not listed on this site.
When was Randolph Health Services last inspected?
The most recent survey or investigation in the CMS record is dated 12 Mar 2026; the most recent standard health survey was 12 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.