Watertown Health Care CenterCMS ratings, inspections and fines
- Address
- 121 Hospital Dr., Watertown, WI 53098
- CCN
- 525333
- Ownership type
- For-profit, limited liability company
- Certified beds
- 112
- Chain
- Bedrock Healthcare
- Residents per day
- 74
- CMS flags
- Special Focus Facility candidate
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Watertown Health Care Center an overall rating of 1 of 5 stars. The last standard survey was on 14 Nov 2024. The latest survey cycle has 43 health citations. The median for nursing homes in Wisconsin is 7. CMS lists 5 fines with a total of $278,229 for this home in its penalties file. CMS also lists 2 payment denials.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Dodge County median | Wisconsin median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 10 homes in the county, 323 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Wisconsin median |
|---|---|---|---|
| Cycle 1 (latest) | 14 Nov 2024 | 43 | 7 |
| Cycle 2 | 2 Aug 2023 | 13 | 7 |
| Cycle 3 | No date | 20 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | |||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 43 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Jun 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 21 Jul 2026 |
| 9 Jun 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 21 Jul 2026 |
| 18 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0774 | Help the resident with transportation to and from laboratory services outside of the facility. | D | Complaint investigation | 12 Jun 2026 |
| 18 May 2026 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Complaint investigation | 12 Jun 2026 |
| 12 Mar 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0774 | Help the resident with transportation to and from laboratory services outside of the facility. | D | Complaint investigation | 12 Apr 2026 |
| 12 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 12 Apr 2026 |
| 14 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Feb 2026 |
| 1 Dec 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 23 Dec 2025 |
| 1 Dec 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 23 Dec 2025 |
| 1 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 23 Dec 2025 |
| 1 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 23 Dec 2025 |
| 14 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 17 Dec 2024 |
| 14 Nov 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 17 Dec 2024 |
| 14 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Dec 2024 |
| 14 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | J | Standard survey | 17 Dec 2024 |
| 14 Nov 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Dec 2024 |
| 14 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | L | Complaint investigation | 17 Dec 2024 |
| 14 Nov 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Complaint investigation | 17 Dec 2024 |
Survey cycle 2: 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Feb 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 17 Mar 2025 |
| 17 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 13 Nov 2024 |
| 20 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 10 Sep 2024 |
| 20 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 1 Aug 2024 |
| 20 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 8 Oct 2024 |
| 20 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Complaint investigation | 10 Sep 2024 |
| 20 Aug 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 10 Sep 2024 |
| 2 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 29 Aug 2023 |
| 2 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 29 Aug 2023 |
| 2 Aug 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 29 Aug 2023 |
| 2 Aug 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 Aug 2023 |
| 2 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Aug 2023 |
| 2 Aug 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 29 Aug 2023 |
Survey cycle 3: 20 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Jul 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 9 Aug 2024 |
| 16 Jul 2024 | F0555 | Honor the resident's right to choose his or her attending physician. | D | Complaint investigation | 9 Aug 2024 |
| 16 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Aug 2024 |
| 16 Jul 2024 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Complaint investigation | 9 Aug 2024 |
| 1 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 23 Jul 2024 |
| 19 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 27 May 2024 |
| 19 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 Jul 2024 |
| 4 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Jun 2024 |
| 23 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 May 2024 |
| 23 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 May 2024 |
| 4 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 26 Mar 2024 |
| 4 Mar 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | Complaint investigation | 26 Mar 2024 |
| 4 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 26 Mar 2024 |
| 19 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 9 Feb 2024 |
| 19 Jan 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Complaint investigation | 9 Feb 2024 |
| 19 Jan 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | K | Complaint investigation | 9 Feb 2024 |
| 19 Jan 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 9 Feb 2024 |
| 13 Jul 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 12 Aug 2022 |
| 13 Jul 2022 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 12 Aug 2022 |
| 13 Jul 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 Aug 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 17 Oct 2024 | Fine | $176,721 | |
| 17 Oct 2024 | Payment denial | 43 | |
| 4 Jun 2024 | Fine | $40,072 | |
| 4 Jun 2024 | Fine | $15,939 | |
| 4 Jun 2024 | Payment denial | 60 | |
| 4 Mar 2024 | Fine | $8,989 | |
| 19 Jan 2024 | Fine | $36,508 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Wisconsin median | Wisconsin average (CMS) |
|---|---|---|---|
| All nurse staff | 3.02 | 4.00 | 4.21 |
| Registered nurses (RN) | 0.42 | 0.90 | 0.99 |
| Licensed practical nurses (LPN) | 0.86 | 0.64 | |
| Nurse aides | 1.73 | 2.58 | |
| All nurse staff, weekends | 2.50 | 3.60 | 3.77 |
- Nurse staff turnover in a year
- 73.6%
- Nurse staff turnover, Wisconsin median
- 46.2%
- RN turnover in a year
- 72.7%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 4.4% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 12.3% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 33.3% | 14.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Bedrock HCS at Watertown LLC
- Chain
- Bedrock Healthcare (9 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Opal Healthcare WI LLC | Operational/managerial control | 1 Oct 2019 | |
| Opal Healthcare WI LLC | Adp of the snf | 27 Mar 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Dodge County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Marquardt Memorial Manor | Watertown | 2 of 5 | 19 | $26,706 | 25 Feb 2026 | |
| Clearview | Juneau | 5 of 5 | 3 | $9,110 | 7 Aug 2025 | |
| Clearview Brain Injury Center | Juneau | 5 of 5 | 0 | $0 | 28 May 2026 | |
| Beaver Dam Health Care CenterSpecial Focus candidate | Beaver Dam | 1 of 5 | 38 | $95,784 | 26 Feb 2025 | |
| Hillside Manor | Beaver Dam | 2 of 5 | 9 | $193,352 | 12 Mar 2026 | |
| Avina of Mayville | Mayville | 3 of 5 | 8 | $19,383 | 4 Dec 2025 | |
| Randolph Health Services | Randolph | 3 of 5 | 3 | $49,572 | 12 Mar 2026 | |
| Complete Care at Christian Home LLC | Waupun | 2 of 5 | 9 | $0 | 15 Apr 2026 | |
| Hope Health and Rehab | Lomira | 5 of 5 | 3 | $0 | 18 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Watertown Health Care Center (CCN 525333). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/watertown-health-care-center-watertown-wi-525333/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Watertown Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 9 Jun 2026. It was a complaint investigation. It gave 9 citations. The standard survey before the last one was on 2 Aug 2023.
- Who operates Watertown Health Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Bedrock Healthcare. The CMS ownership file names Opal Healthcare WI LLC for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Watertown Health Care Center?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 2 homes in Wisconsin as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.