Elder Care Record

Michigan › Eaton County › Lansing

Regency At Lansing West

12200 Broadbent, Lansing, MI 48917

CCN 235706 · For-profit, limited liability company · 120 certified beds · chain Ciena Healthcare/Laurel Health Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Regency At Lansing West is a For-profit, limited liability company nursing home in Lansing, Michigan, certified for 120 beds and caring for about 107 residents a day.

CMS gives it 4 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (2, 5, 16 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 19.2 per 100 beds, fewer than the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.7 hours per resident per day (1.0 RN), close to the Michigan median of 3.8; nursing staff turnover is 44.3%.

23health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.7nurse hours per resident per daystate median 3.8
89%occupancy (residents ÷ beds)107 residents a day

Compared with county, state and nation

MeasureThis facilityEaton Co. medianMichigan medianUS average
Overall star rating4433.0
Health citations, 3 cycles23302928.7
Citations per 100 beds19.220.029.426.8
Total nurse hours per resident day3.73.93.83.9
RN hours per resident day1.00.90.70.7
Nursing staff turnover44.3%44.3%44.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 25
Cycle 316

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Aug 2025, 26 Jul 2024.

Severity mix: G ×2 D ×17 E ×2 F ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
5 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation7 Apr 2026
5 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation7 Apr 2026
20 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Mar 2025
3 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation4 Feb 2025
26 Jul 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey30 Aug 2024
26 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey30 Aug 2024
26 Jul 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey30 Aug 2024
26 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation30 Aug 2024
31 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Dec 2023
11 Oct 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation22 Sep 2023
15 May 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey7 Jun 2023
15 May 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Jun 2023
15 May 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey7 Jun 2023
15 May 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey16 Jun 2023
15 May 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey7 Jun 2023
15 May 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey7 Jun 2023
15 May 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey7 Jun 2023
15 May 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey7 Jun 2023
15 May 2023F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DStandard survey7 Jun 2023
15 May 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey16 Jun 2023
15 May 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey7 Jun 2023
15 May 2023F0880Provide and implement an infection prevention and control program.DStandard survey7 Jun 2023
15 May 2023F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CStandard survey7 Jun 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.74 h
Nurse aides1.99 h
LPN0.71 h
RN1.05 h
Weekend total3.34 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 44.3%, RNs 23.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.6%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.6%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.5%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.4%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.7%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.2%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Eaton Care Center, Llc. Chain: Ciena Healthcare/Laurel Health Care (81 facilities).

OrganisationRole in the CMS recordInterestSince
Ciena Healthcare Management IncOperational/managerial controlNOT APPLICABLE09/02/2015
Ciena Healthcare Management IncAdp of the snfNOT APPLICABLE03/24/2025
Eaton Senior Leasing, LLCAdp of the snfNOT APPLICABLE09/02/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Eaton County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Eaton County Medical Care FacilityCharlotte1425351812.7—13 Feb 2026
Medilodge of LansingLansing854353338.8—4 Dec 2025
Dimondale Nursing Care CenterDimondale1503243020.0$35K8 Jul 2025

All 4 facilities in Eaton County

Questions and answers

How many deficiencies has Regency At Lansing West been cited for?

23 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Regency At Lansing West been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Regency At Lansing West compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Regency At Lansing West?

It is part of the Ciena Healthcare/Laurel Health Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Ciena Healthcare Management Inc. Individual owners and managers are not listed on this site.

When was Regency At Lansing West last inspected?

The most recent survey or investigation in the CMS record is dated 5 Mar 2026; the most recent standard health survey was 13 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.