Elder Care Record

Oregon › Umatilla County › Hermiston

Regency Hermiston Nursing & Rehab Center

970 W Juniper Avenue, Hermiston, OR 97838

CCN 385263 · For-profit, corporation · 105 certified beds · chain Regency Pacific Management

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 105 beds, Regency Hermiston Nursing & Rehab Center serves Hermiston in Umatilla County, Oregon and has taken Medicare and Medicaid residents since 2001.

CMS gives it 3 of 5 stars overall, equal to the Oregon median; the health inspection rating is 3, staffing 4 and quality measures 3.

Inspectors recorded 26 health deficiencies across the three most recent survey cycles (6, 14, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 24.8 per 100 beds, fewer than the state median of 40.0.

CMS lists 1 penalty in the period covered: fines totalling $47K.

Reported nurse staffing is 4.9 hours per resident per day (0.6 RN), close to the Oregon median of 5.0; nursing staff turnover is 44.7%.

26health deficiencies, 3 survey cycles1 at actual harm or worse
$47Kfines listed by CMS1 penalty in period
4.9nurse hours per resident per daystate median 5.0
75%occupancy (residents ÷ beds)79 residents a day

Compared with county, state and nation

MeasureThis facilityUmatilla Co. medianOregon medianUS average
Overall star rating3333.0
Health citations, 3 cycles26263228.7
Citations per 100 beds24.837.140.026.8
Total nurse hours per resident day4.95.05.03.9
RN hours per resident day0.60.60.60.7
Nursing staff turnover44.7%44.7%45.9%45.8%
Fines listed$46,907$46,907$4,194—

County and state figures are medians across facilities (3 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 214
Cycle 36

Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Apr 2025, 17 Nov 2023.

Severity mix: G ×1 D ×13 E ×10 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Apr 2025F0759Ensure medication error rates are not 5 percent or greater.EStandard survey21 May 2025
11 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey21 May 2025
11 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey21 May 2025
11 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey21 May 2025
11 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 May 2025
11 Apr 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey21 May 2025
11 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation21 May 2025
11 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation21 May 2025
5 Jun 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation9 Jul 2024
17 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation3 Jan 2024
17 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation3 Jan 2024
17 Nov 2023F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.FComplaint investigation3 Jan 2024
17 Nov 2023F0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.EComplaint investigation3 Jan 2024
17 Nov 2023F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EComplaint investigation3 Jan 2024
17 Nov 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation3 Jan 2024
17 Nov 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation3 Jan 2024
17 Nov 2023F0730Observe each nurse aide's job performance and give regular training.EComplaint investigation3 Jan 2024
17 Nov 2023F0814Dispose of garbage and refuse properly.EComplaint investigation3 Jan 2024
17 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation3 Jan 2024
17 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation3 Jan 2024
17 Nov 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation3 Jan 2024
4 Nov 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey21 Dec 2022
4 Nov 2022F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey21 Dec 2022
4 Nov 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 Dec 2022
4 Nov 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey21 Dec 2022
4 Nov 2022F0880Provide and implement an infection prevention and control program.DStandard survey21 Dec 2022

Penalties

DateTypeAmountDetail
17 Nov 2023Fine$46,907

Staffing

Total nursing4.91 h
Nurse aides3.72 h
LPN0.6 h
RN0.6 h
Weekend total4.09 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 44.7%, RNs 30.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOregon medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay2.5%14.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.7%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.3%1.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.1%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.2%19.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay9.2%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.1%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Regency Hermiston Nursing & Rehabilitation Center, Llc. Chain: Regency Pacific Management (27 facilities).

OrganisationRole in the CMS recordInterestSince
Regency Pacific Management LLCOperational/managerial controlNOT APPLICABLE04/01/2010
Cbds Hermiston Properties LLCAdp of the snfNOT APPLICABLE07/01/2007
Regency Pacific Management LLCAdp of the snfNOT APPLICABLE08/26/2025
Tieton Village Drug Inc.Adp of the snfNOT APPLICABLE11/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Umatilla County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Milton Freewater Health and RehabilitationMilton Freewater705452637.1$8K15 Jan 2026
Willowbrook Post AcutePendleton591144372.9$81K21 Apr 2026

All 3 facilities in Umatilla County

Questions and answers

How many deficiencies has Regency Hermiston Nursing & Rehab Center been cited for?

26 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.

Has Regency Hermiston Nursing & Rehab Center been fined?

Yes. CMS lists fines totalling $47K in the period covered.

How does staffing at Regency Hermiston Nursing & Rehab Center compare?

Reported total nurse staffing is 4.9 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.

Who operates Regency Hermiston Nursing & Rehab Center?

It is part of the Regency Pacific Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Regency Pacific Management LLC. Individual owners and managers are not listed on this site.

When was Regency Hermiston Nursing & Rehab Center last inspected?

The most recent survey or investigation in the CMS record is dated 11 Apr 2025; the most recent standard health survey was 11 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.