Washington › Okanogan County › Omak
Regency Omak
901 Shumway Rd, Omak, WA 98841
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Regency Omak is a For-profit, corporation nursing home in Omak, Washington, certified for 56 beds and caring for about 42 residents a day.
CMS gives it 5 of 5 stars overall, above the Washington median of 3; the health inspection rating is 5, staffing 5 and quality measures 4.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (2, 9, 8 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 33.9 per 100 beds, fewer than the state median of 50.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (0.9 RN), close to the Washington median of 4.1; nursing staff turnover is 39.1%.
Compared with county, state and nation
| Measure | This facility | Okanogan Co. median | Washington median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 19 | 46 | 28.7 |
| Citations per 100 beds | 33.9 | 43.2 | 50.0 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.7 | 4.1 | 3.9 |
| RN hours per resident day | 0.9 | 0.9 | 0.9 | 0.7 |
| Nursing staff turnover | 39.1% | 41.2% | 43.2% | 45.8% |
| Fines listed | $0 | $0 | $17,388 | — |
County and state figures are medians across facilities (4 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jan 2026, 11 Oct 2024.
Severity mix: G ×1 D ×17 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Feb 2026 |
| 24 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 17 Feb 2026 |
| 3 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 8 Apr 2025 |
| 11 Oct 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Nov 2024 |
| 11 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Nov 2024 |
| 6 Aug 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 9 Aug 2024 |
| 12 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 2 Jul 2024 |
| 27 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Apr 2024 |
| 27 Feb 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 9 Apr 2024 |
| 1 Jun 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 22 Jun 2023 |
| 1 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 Jun 2023 |
| 1 Jun 2023 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 22 Jun 2023 |
| 1 Jun 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 Jun 2023 |
| 1 Jun 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 39.1%, RNs 28.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Washington median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.2% | 13.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.4% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.3% | 2.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.2% | 16.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.6% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Regency Omak Llc. Chain: Regency Pacific Management (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Regency Pacific Management LLC | Operational/managerial control | NOT APPLICABLE | 11/01/2014 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Okanogan County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| North Valley Hospital | Tonasket | 42 | 5 | 5 | 5 | 20 | 47.6 | — | 5 Mar 2026 |
| Regency Harmony House Rehab & Nursing | Brewster | 54 | 5 | 5 | 4 | 15 | 27.8 | — | 23 Nov 2025 |
| Colville Tribal Convalescent C | Nespelem | 44 | 3 | 4 | 1 | 19 | 43.2 | $8K | 3 Apr 2025 |
All 4 facilities in Okanogan County
Questions and answers
How many deficiencies has Regency Omak been cited for?
19 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.
Has Regency Omak been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Regency Omak compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.
Who operates Regency Omak?
It is part of the Regency Pacific Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Regency Pacific Management LLC. Individual owners and managers are not listed on this site.
When was Regency Omak last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jan 2026; the most recent standard health survey was 24 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.