Oregon › Deschutes County › Redmond
Regency Redmond Rehabilitation and Nursing Center
3025 Sw Reservoir Drive, Redmond, OR 97756
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 50 beds, Regency Redmond Rehabilitation and Nursing Center serves Redmond in Deschutes County, Oregon and has taken Medicare and Medicaid residents since 1992.
CMS gives it 5 of 5 stars overall, above the Oregon median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (6, 12, 12 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 60.0 per 100 beds, more than the state median of 40.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 5.7 hours per resident per day (1.5 RN), close to the Oregon median of 5.0; nursing staff turnover is 55.6%.
Compared with county, state and nation
| Measure | This facility | Deschutes Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 30 | 30 | 32 | 28.7 |
| Citations per 100 beds | 60.0 | 60.0 | 40.0 | 26.8 |
| Total nurse hours per resident day | 5.7 | 5.7 | 5.0 | 3.9 |
| RN hours per resident day | 1.5 | 1.4 | 0.6 | 0.7 |
| Nursing staff turnover | 55.6% | 50.8% | 45.9% | 45.8% |
| Fines listed | $0 | $0 | $4,194 | — |
County and state figures are medians across facilities (4 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jan 2026, 16 Aug 2024.
Severity mix: G ×2 D ×24 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2026 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 30 Jan 2026 |
| 16 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Jan 2026 |
| 16 Jan 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 30 Jan 2026 |
| 16 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Jan 2026 |
| 16 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Jan 2026 |
| 16 Jan 2026 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 30 Jan 2026 |
| 16 Aug 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 1 Apr 2024 |
| 16 Aug 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Oct 2024 |
| 16 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 1 Oct 2024 |
| 16 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Oct 2024 |
| 16 Aug 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 1 Oct 2024 |
| 16 Aug 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 1 Oct 2024 |
| 7 Apr 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0760 | Ensure that residents are free from significant medication errors. | G | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 19 May 2023 |
| 7 Apr 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 19 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 55.6%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.0% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.1% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.0% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 11.5% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.0% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Chain: Regency Pacific Management (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bd Facilities LLC | 5% or greater direct ownership interest | 100% | 03/01/2019 |
| Regency Pacific Management LLC | Operational/managerial control | NOT APPLICABLE | 04/01/2010 |
| Bd Facilities LLC | Adp of the snf | NOT APPLICABLE | 07/05/2025 |
| Omnicare LLC | Adp of the snf | NOT APPLICABLE | 09/01/2013 |
| Regency Pacific Management LLC | Adp of the snf | NOT APPLICABLE | 08/26/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Deschutes County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bend Transitional Care | Bend | 60 | 5 | 5 | 5 | 11 | 18.3 | — | 27 Jun 2025 |
| Regency Care of Central Oregon | Bend | 46 | 5 | 4 | 5 | 22 | 47.8 | — | 5 Dec 2025 |
| Pilot Butte Rehabilitation Centerabuse icon | Bend | 74 | 1 | 1 | 4 | 50 | 67.6 | $9K | 24 Jun 2026 |
All 4 facilities in Deschutes County
Questions and answers
How many deficiencies has Regency Redmond Rehabilitation and Nursing Center been cited for?
30 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has Regency Redmond Rehabilitation and Nursing Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Regency Redmond Rehabilitation and Nursing Center compare?
Reported total nurse staffing is 5.7 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates Regency Redmond Rehabilitation and Nursing Center?
It is part of the Regency Pacific Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bd Facilities LLC and Regency Pacific Management LLC. Individual owners and managers are not listed on this site.
When was Regency Redmond Rehabilitation and Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jan 2026; the most recent standard health survey was 16 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.