Elder Care Record

Massachusetts › Middlesex County › S Natick

Riverbend of South Natick

34 South Lincoln Street, S Natick, MA 01760

CCN 225615 · For-profit, corporation · 55 certified beds · chain Rehabilitation Associates

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 55 beds, Riverbend of South Natick serves S Natick in Middlesex County, Massachusetts and has taken Medicare and Medicaid residents since 1994.

CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.

Inspectors recorded 19 health deficiencies across the three most recent survey cycles (2, 11, 6 by cycle, most recent first), none at the actual-harm level. That is 34.5 per 100 beds, more than the state median of 21.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.2 hours per resident per day (1.1 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 38.5%.

19health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 3.7
58%occupancy (residents ÷ beds)32 residents a day

Compared with county, state and nation

MeasureThis facilityMiddlesex Co. medianMassachusetts medianUS average
Overall star rating5333.0
Health citations, 3 cycles19272728.7
Citations per 100 beds34.524.721.726.8
Total nurse hours per resident day4.23.83.73.9
RN hours per resident day1.10.60.60.7
Nursing staff turnover38.5%33.0%37.7%45.8%
Fines listed$0$8,512$0—

County and state figures are medians across facilities (72 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 211
Cycle 36

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Aug 2025, 5 Jun 2024.

Severity mix: D ×14 E ×2 F ×1 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
7 Aug 2025F0880Provide and implement an infection prevention and control program.EStandard survey5 Sep 2025
7 Aug 2025F0732Post nurse staffing information every day.BStandard survey8 Aug 2025
5 Jun 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey15 Jul 2024
5 Jun 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey2 Jul 2024
5 Jun 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey2 Jul 2024
5 Jun 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey2 Jul 2024
5 Jun 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey2 Jul 2024
5 Jun 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DStandard survey15 Jul 2024
5 Jun 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey15 Jul 2024
5 Jun 2024F0760Ensure that residents are free from significant medication errors.DStandard survey15 Jul 2024
5 Jun 2024F0880Provide and implement an infection prevention and control program.DStandard survey15 Jul 2024
5 Jun 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey15 Jul 2024
5 Jun 2024F0641Ensure each resident receives an accurate assessment.BStandard survey15 Jul 2024
9 Jan 2023F0880Provide and implement an infection prevention and control program.FStandard survey30 Jan 2023
9 Jan 2023F0759Ensure medication error rates are not 5 percent or greater.EStandard survey30 Jan 2023
9 Jan 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey30 Jan 2023
9 Jan 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 Jan 2023
9 Jan 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey30 Jan 2023
9 Jan 2023F0791Provide or obtain dental services for each resident.DStandard survey30 Jan 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.19 h
Nurse aides2.66 h
LPN0.46 h
RN1.06 h
Weekend total3.82 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 38.5%, RNs 71.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.7%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.1%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.2%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.8%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.1%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: 34 Lincoln Street Inc. Chain: Rehabilitation Associates (6 facilities).

OrganisationRole in the CMS recordInterestSince
Rehabilitation Associates IncOperational/managerial controlNOT APPLICABLE02/01/1985

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Middlesex County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Aberjona Rehabilitation and Nursing CenterWinchester12355464.9—15 May 2024
Bear Hill Healthcare and Rehabilitation CenterStoneham1695432716.0$16K15 Jan 2026
Bethany Skilled Nursing FacilityFramingham16955542.4$9K26 Sep 2024
Brookhaven At LexingtonLexington4955—48.2—22 Oct 2024
Campion Health & Wellness, IncWeston7055511.4—12 Apr 2023
Care One At WilmingtonWilmington13255343.0—31 Jul 2025
Carleton-Willard Village Retirement & Nursing CtrBedford179535116.1$25K10 Jun 2025
D'Youville Care For Advanced TherapyLowell33554515.2—9 Apr 2024

All 72 facilities in Middlesex County

Questions and answers

How many deficiencies has Riverbend of South Natick been cited for?

19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Riverbend of South Natick been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Riverbend of South Natick compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Riverbend of South Natick?

It is part of the Rehabilitation Associates chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Rehabilitation Associates Inc. Individual owners and managers are not listed on this site.

When was Riverbend of South Natick last inspected?

The most recent survey or investigation in the CMS record is dated 7 Aug 2025; the most recent standard health survey was 7 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.