Eliot Center for Health and RehabilitationCMS ratings, inspections and fines
- Address
- 168 West Central Street, Natick, MA 01760
- CCN
- 225516
- Ownership type
- For-profit, limited liability company
- Certified beds
- 114
- Chain
- Azure Healthcare
- Residents per day
- 100
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Eliot Center for Health and Rehabilitation an overall rating of 3 of 5 stars. The last standard survey was on 14 Apr 2026. The latest survey cycle has 7 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Middlesex County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 72 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 14 Apr 2026 | 7 | 6 |
| Cycle 2 | 21 Jan 2025 | 13 | 8 |
| Cycle 3 | No date | 12 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Jun 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 3 Jul 2026 |
| 9 Jun 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 3 Jul 2026 |
| 21 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Apr 2026 |
| 14 Apr 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 9 May 2026 |
| 14 Apr 2026 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 9 May 2026 |
| 14 Apr 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 9 May 2026 |
| 14 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 May 2026 |
Survey cycle 2: 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0732 | Post nurse staffing information every day. | E | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Feb 2025 |
| 21 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Feb 2025 |
Survey cycle 3: 12 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 19 Dec 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.71 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.36 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 1.24 | 0.95 | |
| Nurse aides | 2.10 | 2.26 | |
| All nurse staff, weekends | 3.46 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 40.5%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 64.3%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.5% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.9% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.0% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Adviniacare Natick LLC
- Chain
- Azure Healthcare (6 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Amnh LLC | 5% or greater indirect ownership interest | 18 Mar 2024 | |
| Oc Eliot Center | 5% or greater indirect ownership interest | 28 Dec 2023 | |
| Amnh LLC | Adp of the snf | 18 Mar 2024 | |
| Azure Healthcare Management Ac LLC | Adp of the snf | 29 Dec 2023 | |
| Baker Tilly Us LLP | Adp of the snf | 1 Jan 2025 | |
| Centralized Business Services LLC | Adp of the snf | 29 Dec 2023 | |
| Med-Net Compliance LLC | Adp of the snf | 29 Dec 2023 | |
| PC 168 W Central St LLC | Adp of the snf | 18 Mar 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Middlesex County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Natick | Natick | 4 of 5 | 2 | $10,517 | 6 Apr 2026 | |
| Mary Ann Morse Nursing & Rehabilitation | Natick | 5 of 5 | 1 | $0 | 23 Jan 2026 | |
| Casa De Ramana Rehabilitation Center | Framingham | 4 of 5 | 0 | $8,512 | 5 Mar 2026 | |
| Royal Wayland Rehabilitation and Nursing Center | Wayland | 5 of 5 | 0 | $10,725 | 28 May 2025 | |
| Bethany Skilled Nursing Facility | Framingham | 5 of 5 | 0 | $9,318 | 4 Jun 2025 | |
| St Patrick's Manor | Framingham | 4 of 5 | 0 | $33,157 | 12 May 2026 | |
| Carlyle House | Framingham | 1 of 5 | 7 | $25,263 | 29 Jul 2025 | |
| Riverbend of South Natick | S Natick | 5 of 5 | 2 | $0 | 7 Aug 2025 | |
| Oak Knoll Rehabilitation and Healthcare Center | Framingham | 3 of 5 | 1 | $211,819 | 13 Feb 2026 | |
| Vantage at Sudbury LLC | Sudbury | 2 of 5 | 10 | $15,672 | 5 Mar 2026 | |
| Waterview Lodge LLC, Rehabilitation & Healthcare | Ashland | 3 of 5 | 13 | $0 | 25 Feb 2026 | |
| Timothy Daniels House | Holliston | 4 of 5 | 1 | $0 | 10 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Eliot Center for Health and Rehabilitation (CCN 225516). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/eliot-center-for-health-and-rehabilitation-natick-ma-225516/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Eliot Center for Health and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 9 Jun 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 21 Jan 2025.
- Who operates Eliot Center for Health and Rehabilitation?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Azure Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Eliot Center for Health and Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.