Tennessee › Shelby County › Memphis
Shelby Oaks Post Acute
5070 Sanderlin Avenue, Memphis, TN 38117
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Shelby Oaks Post Acute, in Memphis, Tennessee, is certified for 77 beds under for-profit, limited liability company ownership and belongs to the Links Healthcare Group chain.
CMS gives it 1 of 5 stars overall, below the Tennessee median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (5, 11, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 28.6 per 100 beds, more than the state median of 12.2.
CMS lists 1 penalty in the period covered: fines totalling $79K.
Reported nurse staffing is 3.5 hours per resident per day (0.6 RN), close to the Tennessee median of 3.6; nursing staff turnover is 59.7%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Shelby Co. median | Tennessee median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 22 | 16 | 13 | 28.7 |
| Citations per 100 beds | 28.6 | 12.8 | 12.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 59.7% | 53.5% | 50.0% | 45.8% |
| Fines listed | $79,356 | $11,196 | $0 | — |
County and state figures are medians across facilities (25 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jan 2026, 17 Nov 2022.
Severity mix: J ×1 G ×1 D ×18 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 24 Mar 2026 |
| 8 Jan 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 24 Mar 2026 |
| 8 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Mar 2026 |
| 30 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 22 Oct 2025 |
| 30 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Oct 2025 |
| 17 Nov 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Mar 2023 |
| 17 Nov 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 10 Mar 2023 |
| 17 Nov 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 22 Feb 2023 |
| 17 Nov 2022 | F0732 | Post nurse staffing information every day. | D | Standard survey | 10 Mar 2023 |
| 17 Nov 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 10 Mar 2023 |
| 17 Nov 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Feb 2023 |
| 8 Jul 2021 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 30 Jul 2021 |
| 8 Jul 2021 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 Jul 2021 |
| 8 Jul 2021 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 30 Jul 2021 |
| 8 Jul 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Jul 2021 |
| 8 Jul 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Jul 2021 |
| 8 Jul 2021 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 30 Jul 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 30 Sep 2025 | Fine | $79,356 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 59.7%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.8% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.8% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.8% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 14.4% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.0% | 15.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Eagle Lake Holdings Llc. Chain: Links Healthcare Group (32 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| 5070 Sanderlin Avenue Tn LLC | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/2025 |
| Links Healthcare Group LLC | Operational/managerial control | NOT APPLICABLE | 12/19/2024 |
| 5070 Sanderlin Avenue Tn LLC | Adp of the snf | NOT APPLICABLE | 12/19/2024 |
| Links Healthcare Group LLC | Adp of the snf | NOT APPLICABLE | 01/02/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Shelby County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Allen Morgan Health and Rehabilitation Center | Memphis | 31 | 5 | 5 | 4 | 3 | 9.7 | — | 11 Feb 2026 |
| Kirby Pines Manor | Memphis | 120 | 5 | 5 | 4 | 2 | 1.7 | — | 3 Jun 2025 |
| Signature Healthcare of Memphis | Memphis | 140 | 5 | 5 | 2 | 7 | 5.0 | — | 13 May 2026 |
| Signature Healthcare of Primacy | Memphis | 120 | 5 | 4 | 2 | 7 | 5.8 | — | 3 Mar 2026 |
| Memphis Jewish Home | Cordova | 160 | 4 | 4 | 4 | 14 | 8.8 | — | 11 Feb 2026 |
| Cordova Wellness and Rehabilitation Center | Cordova | 240 | 3 | 3 | 2 | 12 | 5.0 | — | 15 Apr 2026 |
| Harborview Post Acute | Memphis | 113 | 3 | 2 | 2 | 20 | 17.7 | — | 10 Jun 2026 |
| Parkway Health and Rehabilitation Center | Memphis | 120 | 3 | 3 | 2 | 19 | 15.8 | $68K | 17 Mar 2026 |
All 25 facilities in Shelby County
Questions and answers
How many deficiencies has Shelby Oaks Post Acute been cited for?
22 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.
Has Shelby Oaks Post Acute been fined?
Yes. CMS lists fines totalling $79K in the period covered.
How does staffing at Shelby Oaks Post Acute compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.
Who operates Shelby Oaks Post Acute?
It is part of the Links Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Links Healthcare Group LLC. Individual owners and managers are not listed on this site.
When was Shelby Oaks Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 8 Jan 2026; the most recent standard health survey was 8 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.