Majestic Gardens at Memphis Rehab & SNCCMS ratings, inspections and fines
- Address
- 131 N Tucker, Memphis, TN 38104
- CCN
- 445150
- Ownership type
- For-profit, corporation
- Certified beds
- 169
- Chain
- Chain name not shown
- Residents per day
- 151
- CMS flags
- Special Focus Facility candidate
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Majestic Gardens at Memphis Rehab & SNC an overall rating of 1 of 5 stars. The last standard survey was on 11 Sep 2025. The latest survey cycle has 7 health citations. The median for nursing homes in Tennessee is 4. CMS lists 9 fines with a total of $810,404 for this home in its penalties file. CMS also lists 2 payment denials.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Shelby County median | Tennessee median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 303 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Tennessee median |
|---|---|---|---|
| Cycle 1 (latest) | 11 Sep 2025 | 7 | 4 |
| Cycle 2 | 8 May 2024 | 12 | 4 |
| Cycle 3 | No date | 18 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 11 Sep 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 19 Dec 2025 |
| 11 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 19 Dec 2025 |
| 11 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Dec 2025 |
| 11 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 Dec 2025 |
| 11 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Dec 2025 |
| 11 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Dec 2025 |
| 20 Aug 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 28 Aug 2025 |
Survey cycle 2: 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 17 Sep 2024 |
| 8 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 31 Jul 2024 |
| 8 May 2024 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 31 Jul 2024 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Aug 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 30 Jan 2024 |
| 24 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Jan 2024 |
| 24 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Jan 2024 |
| 24 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 30 Jan 2024 |
| 24 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 18 Sep 2023 |
| 24 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 18 Sep 2023 |
| 24 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 30 Jan 2024 |
| 24 Aug 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 18 Sep 2023 |
| 24 Aug 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | J | Complaint investigation | 30 Jan 2024 |
| 18 Jul 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Jul 2019 |
| 18 Jul 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Jul 2019 |
| 18 Jul 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 19 Jul 2019 |
| 18 Jul 2019 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 23 Jul 2019 |
| 18 Jul 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 16 Aug 2019 |
| 18 Jul 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Jul 2019 |
| 18 Jul 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Aug 2019 |
| 18 Jul 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 Jul 2019 |
| 18 Jul 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jul 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 8 May 2024 | Fine | $285,904 | |
| 8 May 2024 | Payment denial | 129 | |
| 8 Jan 2024 | Fine | $4,893 | |
| 11 Dec 2023 | Fine | $13,635 | |
| 20 Nov 2023 | Fine | $4,545 | |
| 13 Nov 2023 | Fine | $4,545 | |
| 6 Nov 2023 | Fine | $4,545 | |
| 30 Oct 2023 | Fine | $4,545 | |
| 10 Oct 2023 | Fine | $11,538 | |
| 24 Aug 2023 | Fine | $476,254 | |
| 24 Aug 2023 | Payment denial | 129 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Tennessee median | Tennessee average (CMS) |
|---|---|---|---|
| All nurse staff | 3.36 | 3.60 | 3.80 |
| Registered nurses (RN) | 0.41 | 0.50 | 0.60 |
| Licensed practical nurses (LPN) | 0.91 | 1.09 | |
| Nurse aides | 2.04 | 2.12 | |
| All nurse staff, weekends | 3.00 | 3.20 | 3.31 |
- Nurse staff turnover in a year
- 68.5%
- Nurse staff turnover, Tennessee median
- 50.0%
- RN turnover in a year
- 52.9%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.8% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.1% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.4% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.7% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.6% | 15.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Majestic Operations LLC
- Chain
- Chain name not shown
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ydgk LLC | 5% or greater indirect ownership interest | 11% | 27 Nov 2018 |
| Majestic Operations Holdings LLC | Indirect ownership interest | 1 Jan 2023 | |
| Newpoint Real Estate Capital LLC | 5% or greater security interest | 1 Jan 2025 | |
| Majestic Operations Holdings LLC | Adp of the snf | 1 Jan 2022 |
The site shows organisations only. It does not show the names of persons. CMS lists this home in a chain that has the name of a person, so the site shows no chain name and no chain page.
Other homes in Shelby County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Midtown Center for Health and Rehabilitation | Memphis | 2 of 5 | 3 | $188,379 | 4 Sep 2025 | |
| Harborview Post Acute | Memphis | 3 of 5 | 2 | $0 | 10 Jun 2026 | |
| Allen Morgan Health and Rehabilitation Center | Memphis | 5 of 5 | 1 | $0 | 11 Feb 2026 | |
| Highlands Health and Rehabilitation Center | Memphis | 2 of 5 | 8 | $22,925 | 11 Aug 2022 | |
| Shelby Oaks Post Acute | Memphis | 1 of 5 | 5 | $79,356 | 8 Jan 2026 | |
| Ave Maria Home | Bartlett | 2 of 5 | 5 | $27,921 | 12 May 2022 | |
| Signature Healthcare of Memphis | Memphis | 5 of 5 | 2 | $0 | 13 May 2026 | |
| Graceland Rehabilitation and Nursing Care CenterSpecial Focus candidate | Memphis | 1 of 5 | 10 | $342,603 | 13 May 2025 | |
| Parkway Health and Rehabilitation Center | Memphis | 3 of 5 | 5 | $67,587 | 5 Aug 2025 | |
| Delta Blues Health & Rehabilitation | Memphis | 2 of 5 | 1 | $8,281 | 2 Oct 2025 | |
| Quince Nursing and Rehabilitation Center | Memphis | 2 of 5 | 3 | $71,822 | 5 Mar 2026 | |
| Signature Healthcare of Primacy | Memphis | 5 of 5 | 3 | $0 | 3 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Tennessee Health Facilities Commission: filing a complaintThe complaint page of the State Survey Agency for Tennessee, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Majestic Gardens at Memphis Rehab & SNC (CCN 445150). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/majestic-gardens-at-memphis-rehab-snc-memphis-tn-445150/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Majestic Gardens at Memphis Rehab & SNC last inspected?
- The latest inspection with a citation in the CMS record was on 11 Sep 2025. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 8 May 2024.
- Who operates Majestic Gardens at Memphis Rehab & SNC?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in a chain that has the name of a person. This site does not show that name. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Majestic Gardens at Memphis Rehab & SNC?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 2 homes in Tennessee as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.