Elder Care Record

New York › Monroe County › Webster

St. Ann'S Community

920 Cherry Ridge Boulevard, Webster, NY 14580

CCN 335730 · Non-profit, corporation · 72 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 72 beds, St. Ann'S Community serves Webster in Monroe County, New York and has taken Medicare and Medicaid residents since 1992.

CMS gives it 5 of 5 stars overall, above the New York median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (2, 4, 5 by cycle, most recent first), none at the actual-harm level. That is 15.3 per 100 beds, more than the state median of 11.0.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.2 hours per resident per day (0.6 RN), close to the New York median of 3.5; nursing staff turnover is 37.5%.

11health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.2nurse hours per resident per daystate median 3.5
98%occupancy (residents ÷ beds)71 residents a day

Compared with county, state and nation

MeasureThis facilityMonroe Co. medianNew York medianUS average
Overall star rating5333.0
Health citations, 3 cycles11171728.7
Citations per 100 beds15.315.611.026.8
Total nurse hours per resident day4.23.83.53.9
RN hours per resident day0.60.50.60.7
Nursing staff turnover37.5%51.2%38.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (32 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 24
Cycle 35

Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Sep 2025, 8 May 2024.

Severity mix: D ×8 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Sep 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey10 Nov 2025
10 Sep 2025F0811Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.DStandard survey10 Nov 2025
8 May 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey5 Jul 2024
8 May 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Jul 2024
8 May 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation22 Nov 2023
8 May 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey5 Jul 2024
13 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation1 Nov 2023
29 Aug 2022F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey21 Oct 2022
29 Aug 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey21 Oct 2022
29 Aug 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey21 Oct 2022
29 Aug 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey21 Oct 2022

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.18 h
Nurse aides2.71 h
LPN0.9 h
RN0.56 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 37.5%, RNs 25.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew York medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay32.1%13.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.5%0.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.9%2.7%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.0%11.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%6.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.2%12.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: St Anns Nursing Home Company, Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Monroe County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Aaron Manor Rehabilitation and Nursing CenterFairport1405431410.0—24 Oct 2024
Edna Tina Wilson Living CenterRochester12055454.2—11 Apr 2025
Jewish Home of RochesterRochester36254571.9—11 Dec 2025
Latta Road Nursing Home WestRochester40552410.0—21 Jan 2025
Maplewood Nursing Home IncWebster74555810.8—23 May 2025
Park Ridge Nursing HomeRochester1205441714.2—1 May 2026
Penfield PlacePenfield48553918.8—31 Jan 2025
The Brightonian, IncRochester545531833.3—19 Oct 2023

All 32 facilities in Monroe County

Questions and answers

How many deficiencies has St. Ann'S Community been cited for?

11 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.

Has St. Ann'S Community been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at St. Ann'S Community compare?

Reported total nurse staffing is 4.2 hours per resident per day against a New York median of 3.5 and a national average of 3.9.

Who operates St. Ann'S Community?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was St. Ann'S Community last inspected?

The most recent survey or investigation in the CMS record is dated 10 Sep 2025; the most recent standard health survey was 10 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.