Missouri › Jackson County › Independence
Sunterra Springs Independence
19200 E 37th Terrace S, Independence, MO 64057
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Sunterra Springs Independence, in Independence, Missouri, is certified for 38 beds under for-profit, limited liability company ownership and belongs to the Sunterra Springs chain.
CMS gives it 5 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 4, staffing 3 and quality measures 5.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (3, 11, 8 by cycle, most recent first), none at the actual-harm level. That is 57.9 per 100 beds, more than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.1 hours per resident per day (1.0 RN), close to the Missouri median of 3.4; nursing staff turnover is 65.4%.
Compared with county, state and nation
| Measure | This facility | Jackson Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 22 | 46 | 31 | 28.7 |
| Citations per 100 beds | 57.9 | 43.9 | 32.1 | 26.8 |
| Total nurse hours per resident day | 4.1 | 3.3 | 3.4 | 3.9 |
| RN hours per resident day | 1.0 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 65.4% | 57.7% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (39 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Feb 2025, 8 Jun 2023.
Severity mix: D ×13 E ×9
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Feb 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 27 Mar 2025 |
| 10 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 27 Mar 2025 |
| 10 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 27 Mar 2025 |
| 10 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 15 Jan 2025 |
| 26 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 2 Dec 2023 |
| 8 Jun 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Jul 2023 |
| 8 Jun 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 21 Jul 2023 |
| 29 Sep 2021 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 12 Nov 2021 |
| 29 Sep 2021 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 12 Nov 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 65.4%, RNs 66.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.3% | 1.0% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Sunterra Independence Oc Llc. Chain: Sunterra Springs (4 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rmc Enterprises LLC | Direct ownership interest | NOT APPLICABLE | 04/01/2025 |
| Ball Ventures LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Bv Operations LLC. | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Bv Pac Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Dlb Legacy LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Rmce Operations LLC | Indirect ownership interest | NOT APPLICABLE | 03/15/2026 |
| Bv Pac Holdings LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Dlb Legacy LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Rmc Enterprises LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Rocky Mountain Care LLC | Adp of the snf | NOT APPLICABLE | 12/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Jackson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hope Care Center | Kansas City | 16 | 5 | 4 | 4 | 27 | 168.8 | — | 9 Sep 2025 |
| Ignite Medical Resort Blue Springs | Blue Springs | 90 | 5 | 4 | 2 | 14 | 15.6 | — | 24 Apr 2025 |
| Jeanne Jugan Center | Kansas City | 52 | 5 | 5 | 5 | 4 | 7.7 | — | 6 Aug 2025 |
| John Knox Village Care Center | Lees Summit | 324 | 4 | 4 | 4 | 20 | 6.2 | — | 30 Apr 2025 |
| Seasons Rehab and Healthcare Center | Kansas City | 78 | 4 | 4 | 2 | 23 | 29.5 | — | 11 Feb 2026 |
| University Health Lakewood Medical Center | Kansas City | 188 | 4 | 4 | 4 | 25 | 13.3 | $15K | 20 Mar 2026 |
| Bishop Spencer Place, Inc, The | Kansas City | 57 | 3 | 3 | 4 | 25 | 43.9 | $8K | 9 Jan 2026 |
| Highland Rehabilitation & Health Care Centerabuse icon | Kansas City | 162 | 3 | 2 | 2 | 35 | 21.6 | $68K | 4 Jun 2026 |
All 39 facilities in Jackson County
Questions and answers
How many deficiencies has Sunterra Springs Independence been cited for?
22 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Sunterra Springs Independence been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Sunterra Springs Independence compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Sunterra Springs Independence?
It is part of the Sunterra Springs chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rmc Enterprises LLC, Ball Ventures LLC and Bv Operations LLC.. Individual owners and managers are not listed on this site.
When was Sunterra Springs Independence last inspected?
The most recent survey or investigation in the CMS record is dated 10 Feb 2025; the most recent standard health survey was 10 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.