Missouri › Jackson County › Independence
Carmel Hills Wellness & Rehabilitation
810 East Walnut, Independence, MO 64050
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Carmel Hills Wellness & Rehabilitation, in Independence, Missouri, is certified for 194 beds under for-profit, limited liability company ownership and belongs to the Opco Skilled Management chain.
CMS gives it 1 of 5 stars overall, below the Missouri median of 2; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 82 health deficiencies across the three most recent survey cycles (24, 38, 20 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 42.3 per 100 beds, more than the state median of 32.1.
CMS lists 1 penalty in the period covered: fines totalling $21K.
Reported nurse staffing is 2.7 hours per resident per day (0.3 RN), close to the Missouri median of 3.4; nursing staff turnover is 54.7%.
82health deficiencies, 3 survey cycles2 at actual harm or worse
$21Kfines listed by CMS1 penalty in period
2.7nurse hours per resident per daystate median 3.4
81%occupancy (residents ÷ beds)157 residents a day
Compared with county, state and nation
| Measure | This facility | Jackson Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 82 | 46 | 31 | 28.7 |
| Citations per 100 beds | 42.3 | 43.9 | 32.1 | 26.8 |
| Total nurse hours per resident day | 2.7 | 3.3 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 54.7% | 57.7% | 56.1% | 45.8% |
| Fines listed | $20,787 | $0 | $0 | — |
County and state figures are medians across facilities (39 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Nov 2024, 29 Mar 2023.
Severity mix: J ×1 G ×1 D ×50 E ×24 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 31 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | Past Non-Compliance |
| 21 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 2 Jul 2025 |
| 21 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 2 Jul 2025 |
| 21 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 22 Apr 2025 |
| 21 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 2 Jul 2025 |
| 21 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Jul 2025 |
| 21 May 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 2 Jul 2025 |
| 21 May 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Complaint investigation | 2 Jul 2025 |
| 16 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 11 Feb 2025 |
| 16 Jan 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 11 Feb 2025 |
| 25 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 11 Feb 2025 |
| 25 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Feb 2025 |
| 25 Nov 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 9 Jan 2025 |
| 25 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 9 Jan 2025 |
| 25 Nov 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 9 Jan 2025 |
| 16 Oct 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 11 Sep 2024 |
| 28 Jun 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 19 Jul 2024 |
| 1 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 8 Feb 2024 |
| 1 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 8 Feb 2024 |
| 7 Sep 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 8 Sep 2023 |
| 7 Sep 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 8 Sep 2023 |
| 7 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 Aug 2023 |
| 29 Mar 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 13 May 2023 |
| 29 Mar 2023 | F0926 | Have policies on smoking. | D | Standard survey | 13 May 2023 |
| 9 Mar 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 23 Apr 2020 |
| 9 Mar 2020 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 23 Apr 2020 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 Feb 2024 | Fine | $20,787 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 54.7%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.2% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.2% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.8% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.9% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 810 Opco Llc. Chain: Opco Skilled Management (66 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| El Dorado Nursing and Rehabilitation LLC | Direct ownership interest | NOT APPLICABLE | 12/12/2022 |
| Caliber Advisors LLC | Indirect ownership interest | NOT APPLICABLE | 12/12/2022 |
| First Sweetzer Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 12/12/2022 |
| Hatteras Investments LLC | Indirect ownership interest | NOT APPLICABLE | 12/12/2022 |
| Sasem Investments LLC | Indirect ownership interest | NOT APPLICABLE | 12/12/2022 |
| 810 E Walnut Street Mo LLC | 5% or greater mortgage interest | NOT APPLICABLE | 12/12/2022 |
| Emerald Property Partners LLC | 5% or greater mortgage interest | NOT APPLICABLE | 12/12/2022 |
| Ozark Healthcare Realty LLC | 5% or greater mortgage interest | NOT APPLICABLE | 12/12/2022 |
| 810 E Walnut Street Mo LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| Emerald Property Partners LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| Esdov Investments LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| First Sweetzer Holdings LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| Hatteras Investments LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| Jubilee Master Holdings LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
| Ozark Healthcare Realty LLC | Adp of the snf | NOT APPLICABLE | 12/12/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Jackson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hope Care Center | Kansas City | 16 | 5 | 4 | 4 | 27 | 168.8 | — | 9 Sep 2025 |
| Ignite Medical Resort Blue Springs | Blue Springs | 90 | 5 | 4 | 2 | 14 | 15.6 | — | 24 Apr 2025 |
| Jeanne Jugan Center | Kansas City | 52 | 5 | 5 | 5 | 4 | 7.7 | — | 6 Aug 2025 |
| Sunterra Springs Independence | Independence | 38 | 5 | 4 | 3 | 22 | 57.9 | — | 10 Feb 2025 |
| John Knox Village Care Center | Lees Summit | 324 | 4 | 4 | 4 | 20 | 6.2 | — | 30 Apr 2025 |
| Seasons Rehab and Healthcare Center | Kansas City | 78 | 4 | 4 | 2 | 23 | 29.5 | — | 11 Feb 2026 |
| University Health Lakewood Medical Center | Kansas City | 188 | 4 | 4 | 4 | 25 | 13.3 | $15K | 20 Mar 2026 |
| Bishop Spencer Place, Inc, The | Kansas City | 57 | 3 | 3 | 4 | 25 | 43.9 | $8K | 9 Jan 2026 |
All 39 facilities in Jackson County
Questions and answers
How many deficiencies has Carmel Hills Wellness & Rehabilitation been cited for?
82 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Carmel Hills Wellness & Rehabilitation been fined?
Yes. CMS lists fines totalling $21K in the period covered.
How does staffing at Carmel Hills Wellness & Rehabilitation compare?
Reported total nurse staffing is 2.7 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Carmel Hills Wellness & Rehabilitation?
It is part of the Opco Skilled Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include El Dorado Nursing and Rehabilitation LLC, Caliber Advisors LLC and First Sweetzer Holdings LLC. Individual owners and managers are not listed on this site.
When was Carmel Hills Wellness & Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 31 Mar 2026; the most recent standard health survey was 25 Nov 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.