North Carolina › Henderson County › Hendersonville
The Greens At Hendersonville
1870 Pisgah Drive, Hendersonville, NC 28791
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Greens At Hendersonville, in Hendersonville, North Carolina, is certified for 120 beds under for-profit, corporation ownership and belongs to the Cch Healthcare chain.
CMS gives it 3 of 5 stars overall, equal to the North Carolina median; the health inspection rating is 3, staffing 3 and quality measures 3.
Inspectors recorded 34 health deficiencies across the three most recent survey cycles (2, 9, 23 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 28.3 per 100 beds, more than the state median of 15.6.
CMS lists 3 penalties in the period covered: fines totalling $102K and 1 payment denial.
Reported nurse staffing is 3.4 hours per resident per day (0.8 RN), close to the North Carolina median of 3.5; nursing staff turnover is 69.9%.
Compared with county, state and nation
| Measure | This facility | Henderson Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 34 | 32 | 16 | 28.7 |
| Citations per 100 beds | 28.3 | 23.0 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.5 | 0.7 |
| Nursing staff turnover | 69.9% | 55.6% | 48.6% | 45.8% |
| Fines listed | $101,733 | $36,257 | $8,512 | — |
County and state figures are medians across facilities (9 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jan 2026, 1 Nov 2024.
Severity mix: J ×2 G ×1 D ×27 E ×1 F ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 4 Feb 2026 |
| 16 Jan 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 4 Feb 2026 |
| 5 Feb 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | Complaint investigation | 28 Jan 2025 |
| 5 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | Complaint investigation | 28 Jan 2025 |
| 5 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Feb 2025 |
| 1 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 11 Nov 2024 |
| 1 Nov 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 11 Nov 2024 |
| 1 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 11 Nov 2024 |
| 1 Nov 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 11 Nov 2024 |
| 1 Nov 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 11 Nov 2024 |
| 1 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Nov 2024 |
| 21 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Jul 2024 |
| 25 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 21 Jun 2024 |
| 25 Apr 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 Jun 2024 |
| 25 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Jun 2024 |
| 25 Apr 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 21 Jun 2024 |
| 16 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 19 Oct 2023 |
| 16 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Oct 2023 |
| 16 Oct 2023 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 19 Oct 2023 |
| 16 Oct 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 19 Oct 2023 |
| 4 Aug 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 19 Oct 2023 |
| 4 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Oct 2023 |
| 4 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 19 Oct 2023 |
| 4 Aug 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 19 Oct 2023 |
| 4 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Oct 2023 |
| 4 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 16 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Feb 2025 | Fine | $16,985 | |
| 25 Apr 2024 | Payment denial | — | 47 days |
| 25 Apr 2024 | Fine | $84,748 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 69.9%, RNs 63.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.8% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 9.9% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.5% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.0% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.4% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Greens At Hendersonville Llc. Chain: Cch Healthcare (33 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bync Holdings LLC | 5% or greater direct ownership interest | 100% | 07/01/2022 |
| Starlight Healthcare LLC | 5% or greater indirect ownership interest | 50% | 07/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Henderson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Carolina Village Inc | Hendersonville | 58 | 5 | 5 | 5 | 3 | 5.2 | — | 24 Jan 2025 |
| Hendersonville Health and Rehabilitation | Flat Rock | 130 | 5 | 5 | 3 | 11 | 8.5 | — | 11 Sep 2024 |
| The Lodge At Mills River | Mills River | 50 | 5 | 5 | 3 | 6 | 12.0 | — | 3 Jun 2025 |
| Life Care Center of Hendersonville | Hendersonville | 80 | 3 | 2 | 2 | 32 | 40.0 | $41K | 27 Aug 2025 |
| The Laurels of Hendersonville | Hendersonville | 100 | 3 | 2 | 3 | 23 | 23.0 | $36K | 5 Jun 2026 |
| Valley Hill Health & Rehab Center | Hendersonville | 150 | 2 | 2 | 2 | 32 | 21.3 | $59K | 27 Jun 2025 |
| Fletcher Rehabilitation and Healthcare Centerabuse icon | Fletcher | 90 | 1 | 1 | 1 | 43 | 47.8 | $63K | 25 Mar 2026 |
| Orchard Valley Health and Rehabilitation | Hendersonville | 134 | 1 | 2 | 1 | 46 | 34.3 | $16K | 20 Feb 2026 |
All 9 facilities in Henderson County
Questions and answers
How many deficiencies has The Greens At Hendersonville been cited for?
34 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has The Greens At Hendersonville been fined?
Yes. CMS lists fines totalling $102K in the period covered, plus 1 payment denial.
How does staffing at The Greens At Hendersonville compare?
Reported total nurse staffing is 3.4 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates The Greens At Hendersonville?
It is part of the Cch Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Bync Holdings LLC and Starlight Healthcare LLC. Individual owners and managers are not listed on this site.
When was The Greens At Hendersonville last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jan 2026; the most recent standard health survey was 16 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.