The Laurels of HendersonvilleCMS ratings, inspections and fines
- Address
- 290 Clear Creek Road, Hendersonville, NC 28792
- CCN
- 345322
- Ownership type
- For-profit, corporation
- Certified beds
- 100
- Residents per day
- 92
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Laurels of Hendersonville an overall rating of 3 of 5 stars. The last standard survey was on 5 Jun 2026. The latest survey cycle has 4 health citations. The median for nursing homes in North Carolina is 3. CMS lists 4 fines with a total of $36,257 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in North Carolina (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Henderson County median | North Carolina median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 9 homes in the county, 419 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | North Carolina median |
|---|---|---|---|
| Cycle 1 (latest) | 5 Jun 2026 | 4 | 3 |
| Cycle 2 | 20 Mar 2025 | 3 | 5 |
| Cycle 3 | No date | 16 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Jun 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 21 Jun 2026 |
| 5 Jun 2026 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 21 Jun 2026 |
| 5 Jun 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 21 Jun 2026 |
| 11 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | Past Non-Compliance |
Survey cycle 2: 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 20 Mar 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 29 Mar 2025 |
| 20 Mar 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 29 Mar 2025 |
| 17 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 18 Dec 2024 |
Survey cycle 3: 16 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Jan 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 13 Nov 2023 |
| 5 Jan 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 20 Jan 2024 |
| 5 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Jan 2024 |
| 20 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 5 Jan 2024 |
| 20 Nov 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 5 Jan 2024 |
| 20 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 20 Jan 2024 |
| 20 Nov 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 20 Jan 2024 |
| 1 Aug 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 21 Aug 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 17 Dec 2024 | Fine | $16,452 | |
| 20 Nov 2023 | Fine | $11,865 | |
| 20 Nov 2023 | Fine | $4,212 | |
| 20 Nov 2023 | Fine | $3,728 | |
| 20 Nov 2023 | Payment denial | 30 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | North Carolina median | North Carolina average (CMS) |
|---|---|---|---|
| All nurse staff | 3.60 | 3.50 | 3.83 |
| Registered nurses (RN) | 0.75 | 0.50 | 0.61 |
| Licensed practical nurses (LPN) | 0.57 | 0.89 | |
| Nurse aides | 2.28 | 2.34 | |
| All nurse staff, weekends | 2.83 | 3.10 | 3.40 |
- Nurse staff turnover in a year
- 44.4%
- Nurse staff turnover, North Carolina median
- 48.6%
- RN turnover in a year
- 29.4%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.3% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.4% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.1% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.9% | 13.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Laurel Health Care Company of North Carolina, Inc.
- Chain
- Ciena Healthcare/Laurel Health Care (81 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Laurel Health Care Company | Operational/managerial control | 1 Feb 2016 | |
| Hendersonville Senior Leasing, LLC | Adp of the snf | 1 Feb 2016 | |
| Laurel Health Care Company | Adp of the snf | 31 Mar 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Henderson County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Life Care Center of Hendersonville | Hendersonville | 3 of 5 | 5 | $40,986 | 27 Aug 2025 | |
| Carolina Village Inc | Hendersonville | 5 of 5 | 0 | $0 | 9 Apr 2026 | |
| Orchard Valley Health and Rehabilitation | Hendersonville | 1 of 5 | 7 | $16,452 | 20 Feb 2026 | |
| The Greens at Hendersonville | Hendersonville | 3 of 5 | 2 | $101,733 | 16 Jan 2026 | |
| Valley Hill Health & Rehab Center | Hendersonville | 2 of 5 | 6 | $58,949 | 27 Jun 2025 | |
| Hendersonville Health and Rehabilitation | Flat Rock | 5 of 5 | 0 | $0 | 18 Sep 2025 | |
| Fletcher Rehabilitation and Healthcare Center | Fletcher | 1 of 5 | 21 | $62,868 | 2 Jun 2025 | |
| The Lodge at Mills River | Mills River | 5 of 5 | 1 | $0 | 3 Jun 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Laurels of Hendersonville (CCN 345322). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-laurels-of-hendersonville-hendersonville-nc-345322/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Laurels of Hendersonville last inspected?
- The latest inspection with a citation in the CMS record was on 5 Jun 2026. It was a standard survey. It gave 3 citations. The standard survey before the last one was on 20 Mar 2025.
- Who operates The Laurels of Hendersonville?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Ciena Healthcare/Laurel Health Care. The CMS ownership file names Laurel Health Care Company for operational or managerial control. This site does not show the names of persons.
- Is The Laurels of Hendersonville a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in North Carolina as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.