Elder Care Record

Texas › Harris County › Tomball

The Heights of Tomball

27840 Johnson Road, Tomball, TX 77375

CCN 676350 · For-profit, corporation · 131 certified beds · chain Touchstone Communities

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 131 beds, The Heights of Tomball serves Tomball in Harris County, Texas and has taken Medicare and Medicaid residents since 2013.

CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 1 and quality measures 5.

Inspectors recorded 14 health deficiencies across the three most recent survey cycles (2, 6, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 10.7 per 100 beds, fewer than the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $22K.

Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 49.5%.

CMS flags that the facility has not had a standard health inspection in more than two years.

14health deficiencies, 3 survey cycles2 at actual harm or worse
$22Kfines listed by CMS2 penalties in period
3.0nurse hours per resident per daystate median 3.3
92%occupancy (residents ÷ beds)121 residents a day

Compared with county, state and nation

MeasureThis facilityHarris Co. medianTexas medianUS average
Overall star rating4233.0
Health citations, 3 cycles14222528.7
Citations per 100 beds10.719.022.526.8
Total nurse hours per resident day3.03.33.33.9
RN hours per resident day0.30.40.40.7
Nursing staff turnover49.5%52.1%52.1%45.8%
Fines listed$21,908$30,361$16,801—

County and state figures are medians across facilities (97 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 26
Cycle 36

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Mar 2024, 20 Jan 2023.

Severity mix: J ×1 K ×1 D ×12

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
12 May 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation10 Jun 2025
3 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KComplaint investigation21 Nov 2024
28 Mar 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey2 Apr 2024
28 Mar 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey2 Apr 2024
30 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation30 Sep 2023
30 Aug 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DComplaint investigation30 Sep 2023
30 Aug 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation30 Sep 2023
30 Aug 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation30 Sep 2023
20 Jan 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey20 Feb 2023
20 Jan 2023F0641Ensure each resident receives an accurate assessment.DStandard survey20 Feb 2023
20 Jan 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey20 Feb 2023
20 Jan 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey20 Feb 2023
28 Oct 2021F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey11 Nov 2021
28 Oct 2021F0760Ensure that residents are free from significant medication errors.DStandard survey11 Nov 2021

Penalties

DateTypeAmountDetail
12 May 2025Fine$8,281
3 Dec 2024Fine$13,627

Staffing

Total nursing3.05 h
Nurse aides2.03 h
LPN0.73 h
RN0.28 h
Weekend total2.76 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 49.5%, RNs 50.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.6%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.7%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.1%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.2%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.0%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Liberty County Hospital District No 1. Chain: Touchstone Communities (25 facilities).

OrganisationRole in the CMS recordInterestSince
Liberty County Hospital District No 15% or greater direct ownership interest100%04/01/2017
Keybank National Association5% or greater mortgage interestNOT APPLICABLE07/01/2021
Touchstone Strategies - Tomball LLCOperational/managerial controlNOT APPLICABLE04/01/2017
Aegis Therapies, Inc.Adp of the snfNOT APPLICABLE04/01/2017
Carvajal Pharmacy LTCAdp of the snfNOT APPLICABLE04/01/2017
Nutritious Lifestyles, Inc.Adp of the snfNOT APPLICABLE04/01/2017
Touchstone Communities IncAdp of the snfNOT APPLICABLE04/01/2017
Touchstone Realty - Tomball LLCAdp of the snfNOT APPLICABLE04/01/2017
Touchstone Strategies - Tomball LLCAdp of the snfNOT APPLICABLE07/24/2025
Trident Health Services IncAdp of the snfNOT APPLICABLE04/01/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Harris County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bayou ManorHouston37555718.9—19 May 2026
Clarewood House Extended Care CenterHouston6055158.3—3 Dec 2025
East View HealthcareHouston125551118.8—24 Feb 2026
Hca Houston Healthcare SoutheastPasadena30554516.7—15 May 2025
Ignite Medical Resort Webster, LLCWebster705521217.1—24 Apr 2026
Park Manor of CyfairHouston12055286.7—1 May 2026
Parkway PlaceHouston425351842.9$46K22 Apr 2026
Richard A. Anderson (State of Texas Veterans LandHouston1205451411.7$15K11 Sep 2025

All 97 facilities in Harris County

Questions and answers

How many deficiencies has The Heights of Tomball been cited for?

14 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has The Heights of Tomball been fined?

Yes. CMS lists fines totalling $22K in the period covered.

How does staffing at The Heights of Tomball compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates The Heights of Tomball?

It is part of the Touchstone Communities chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Liberty County Hospital District No 1 and Touchstone Strategies - Tomball LLC. Individual owners and managers are not listed on this site.

When was The Heights of Tomball last inspected?

The most recent survey or investigation in the CMS record is dated 12 May 2025; the most recent standard health survey was 28 Mar 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.